Akanksha Chaudhary
Greater Noida
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Having collaborative and strategic team building skills with robust background in customer relationship management. Along with had an opportunity to serve customers professionally with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account Manager
Econav Management Services/UNIMED
GREATER NOIDA
04.2023 - Current
- Worked for global company UNIMED Interacting customers on daily basis through mails regarding shipping businesses by providing quotes and supplying orders
- Managing a huge database and team of decent people including overseas trade and ship management
- Increased client satisfaction by building strong relationships and addressing their needs promptly
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Customer Service Executive
lenergizer IT Services Pvt. Ltd.
NOIDA
06.2022 - 12.2022
- Interacting with hundreds of customers on daily basis through mails for SAMSUNG and conveying them about the process dealing of company and proactively replying on the queries aroused
- Resolving customer queries and compiling team's data base via excel and communicating directly to client and handling team's reporting via their data collection and compilation
- Streamlined communication channels for improved efficiency in handling customer concerns.
CRM EXECUTIVE
TrafikSol ITS Technologies Pvt Ltd
NOIDA
12.2020 - 09.2021
- Managed a team of site engineers across PAN India in various projects of highway plazas and automation and communicated directly with clients through meetings and webinars
- Conducted zoom calls to evaluate project status and managed CRM software of the company, tested and implemented it for the projects.
Education
B.TECH -
Moradabad Institute of Technology
09.2020
XII -
SPRING FIELDS COLLLEGE
04.2016
X -
SPRING FIELDS COLLEGE, MORADABAD
04.2014
Skills
- Business Development
- MS OFFICE
- Revenue Generation
- Account development
- Leadership Skills
- Inside sales
- Direct Sales
- Customer Service
- Communication skills
Certification
- Embedded with Robotics
- IOT with Raspberry-Pi
- Beginner-C
- Beginner-Python
- Business Communication
Accomplishments
- Worked as campus ambassadors for INDIA REDEFINED and HAMARI PEHCHAAN NGO.
- Published poems on youtube, and attended various open
- Participated in MITSA 2016
- Participated in All India Essay Writing competition.
- Participated in Aayush Sanjivini Quiz.
- Participated in Electrifier Quiz 2020
- Attended webinars on: Dierential Human Psychology After Lockdown Vedic Mathematics and Stress Management during Lockdown.
Languages And Software
- English: Proficient Level
- Hind: Native
- SAP Business: Intermmediate
- MS-OFFICE: Proficient Level
Projects
Smart Garbage Collection and Management System: A unique ID is provided for every dustbin,enabling the authorities to access and allowing to take action when level of the bin reaches a certain threshold.
Timeline
Account Manager
Econav Management Services/UNIMED
04.2023 - Current
Customer Service Executive
lenergizer IT Services Pvt. Ltd.
06.2022 - 12.2022
CRM EXECUTIVE
TrafikSol ITS Technologies Pvt Ltd
12.2020 - 09.2021
B.TECH -
Moradabad Institute of Technology
XII -
SPRING FIELDS COLLLEGE
X -
SPRING FIELDS COLLEGE, MORADABAD
Similar Profiles
Eduardo Paula de MagalhãesEduardo Paula de Magalhães
Técnico de enfermagem socorrista at Unimed-Rio / Unimed FerjTécnico de enfermagem socorrista at Unimed-Rio / Unimed Ferj
Shereese C. JohnsonShereese C. Johnson
Supervisory Management Analyst (Permanent) at Office of Management/Division of Management Services/Property Travel & Services Branch (OM/DMS/PTSB)Supervisory Management Analyst (Permanent) at Office of Management/Division of Management Services/Property Travel & Services Branch (OM/DMS/PTSB)
Gisele AlvesGisele Alves
IT system analyst at UnimedIT system analyst at Unimed
Neeraj KumarNeeraj Kumar
Business Head at Supermarket Grocery Supplies Pvt. Ltd (Big Basket)Business Head at Supermarket Grocery Supplies Pvt. Ltd (Big Basket)
LOVEPREET SINGHLOVEPREET SINGH
Senior Executive at Firm-Noida Power Company LimitedSenior Executive at Firm-Noida Power Company Limited