Akanksha Pokhariyal
CRM Executive
Jaipur,Rajasthan
Summary
Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and contribute to organisation.
Overview
5
5
years of post-secondary education
1
1
year of professional experience
Work History
CRM Executive
Saadaa.in
Jaipur, Rjasthan
01.2021 - Current
- Oversaw daily administrative operations, including call Verification, NDR management and business development management
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Assistant Professor
Arya College of Engineering and I.T.
Jaipur, Rajasthan
12.2018 - 08.2019
- Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
- Stood in for professors and teachers in absences, lecturing or providing course material on communication skills based on lesson plans.
- Supported weekly lab sessions, contributing to student engagement, comprehension and learning objectives.
Education
Master of Arts - English Literature
Kanoriya PG Mahavidhyalaya
Jaipur 08.2016 - 07.2018
Bachelor of Science - Science
International College For Girls
Jaipur 06.2013 - 06.2016
High School Diploma -
Kendriya Vidhyalaya No. 1 Jaipur
RajasthanSkills
Verbal and written communication
Good listening skills
Teamwork
Flexible & Adaptable
Multitasking abilities
Timeline
CRM Executive
Saadaa.in
01.2021 - Current
Assistant Professor
Arya College of Engineering and I.T.
12.2018 - 08.2019
Master of Arts - English Literature
Kanoriya PG Mahavidhyalaya
08.2016 - 07.2018
Bachelor of Science - Science
International College For Girls
06.2013 - 06.2016
High School Diploma -
Kendriya Vidhyalaya No. 1 Jaipur