Akanksha Saxena
Ghaziabad
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Asset Protection & Inventory Audit Lead
Walmart Flipkart Wholesale
Agra
09.2018 - 10.2022
- Planned, developed and coordinated cost-effective department operations to meet current and future business needs within organization.
- Managed continuity and successful delivery of functional services to users throughout organization.
- Coordinated and supported auditing of data related to Type processes.
- Developed and maintained strong relationships with audit customers.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Prepared working papers, reports and supporting documentation for audit findings.
- Trained new employees on accounting principles and company procedures.
- Assisted customers with prompt and polite support in-person and via telephone.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Worked with loss prevention in monitoring shopper behavior.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Benefits Administrator
Aon Hewitt, Hewitt Associates
Noida
11.2015 - 12.2017
- Reviewed benefits paperwork for accuracy and completeness.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
- Played active part in annual negotiations with providers.
- Managed continuous enrollment processes, as well as yearly enrollment periods.
- Performed evaluations of competitor actions, legislative changes and collective bargaining results in order to make sound decisions about future company benefits and compensation.
- Created rewards and recognition programs for acknowledging employees' achievements.
- Evaluated data, identified trends and recommended changes in compensation structures.
CCE
Convergys, AT&T
Noida
10.2013 - 10.2015
- Utilized various coaching models and techniques to maximize client success.
- Assisted clients in setting and achieving personal and professional goals.
- Created and implemented innovative strategies to engage clients in coaching journey.
- Developed and maintained network of professional resources to refer clients to.
CCE
Quatrro Processing Services
Gurgaon
04.2013 - 09.2013
- Utilized various coaching models and techniques to maximize client success.
- Assisted clients in setting and achieving personal and professional goals.
- Created and implemented innovative strategies to engage clients in coaching journey.
- Developed and maintained network of professional resources to refer clients to.
Education
PGDM - Operations Management
NMIIMS
Mumbai01.2023
Bsc Science - Zoology
Awadh University
Faizabad03.2009
Skills
- Contract Analysis
- Researching Variances
- Inventory Analysis
- Internal Controls
Timeline
Asset Protection & Inventory Audit Lead
Walmart Flipkart Wholesale
09.2018 - 10.2022
Benefits Administrator
Aon Hewitt, Hewitt Associates
11.2015 - 12.2017
CCE
Convergys, AT&T
10.2013 - 10.2015
CCE
Quatrro Processing Services
04.2013 - 09.2013
PGDM - Operations Management
NMIIMS
Bsc Science - Zoology
Awadh University
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