Summary
Overview
Work History
Education
Skills
Awards
Accomplishments
Timeline
Generic

Akanksha Verma

Bangalore

Summary

Versatile and experienced Global Account Opening Specialist with a strong background in KYC compliance, documentation validation, and operational excellence. Skilled in managing complex client requirements, ensuring adherence to market regulations, and coordinating cross-functional teams. Seeking to leverage expertise to contribute as a Technical Coordinator in the Subaccounts team, focusing on quality control, process optimization, and risk management. Adept at working effectively unsupervised and quickly mastering new skills. Strong analytical abilities and problem soling skills contribute to successful project outcomes and positive impacts on overall business performance.

Overview

9
9
years of professional experience

Work History

Associate Consultant

Northern Trust
Bangalore
09.2022 - Current
  • Managed the end-to-end lifecycle of global account openings, ensuring compliance with regulatory requirements and internal policies.
  • Conducted quality checks and internal audits on account documentation, identifying discrepancies and collaborating with stakeholders to resolve them.
  • Acted as the primary contact for internal teams and clients, providing technical support and troubleshooting account setup issues.
  • Documented process changes related to new system implementations or updates.
  • Provided onboarding and training sessions to new hires and partners, enhancing their understanding of processes.
  • Coordinated account openings for institutional clients, ensuring compliance with KYC/AML regulations and market standards.
  • Led risk management and compliance reviews, ensuring accurate documentation and minimizing potential risks.
  • Optimized account opening workflows, improving turnaround times by 50% and increasing compliance with regulatory standards.
  • Trained and mentored lower staff on best practices in account opening, quality control, and risk management.
  • Served as the subject matter expert for platform migrations, providing feedback and supporting testing and process improvements.
  • Oversaw the documentation review process, ensuring accuracy and adherence to global regulatory standards.
  • Led and participated in internal and external audits, identifying risks and implementing corrective actions to improve process quality.
  • Collaborated with legal, compliance, and risk teams to ensure accurate and timely submission of required documentation.
  • Delivered training sessions on new systems and processes, improving team efficiency and understanding of global account opening procedures.
  • Managed deadlines and ensured timely project completion, coordinating with cross-functional teams to meet objectives.
  • Analyzed data to develop recommendations for process improvements and business solutions, providing insights to stakeholders.
  • Received commendations for excellent client service, accuracy in documentation, and contributions to team and project success.

Analyst II

Northern Trust
Bangalore
03.2022 - 08.2022
  • Created reports, presentations, and other documentation for stakeholders.
  • Provided recommendations based on data analysis results.
  • Identified opportunities for process improvements across the organization.
  • Designed test plans to ensure quality assurance standards were met.
  • Maintained accurate records of all data collected during analysis processes.
  • Assisted in training new and existing staff on old and new systems and processes.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Reviewed existing systems and processes for accuracy and compliance with regulations.

Analyst

Northern Trust
Bangalore
07.2016 - 08.2019
  • Prepared reports summarizing progress, risks, and issues related to ongoing projects.
  • Assisted with client onboarding and project kick-off meetings.
  • Provided onboarding and training sessions to new hires and partners, enhancing their understanding of processes.
  • Managed quality control to identify inconsistencies, malfunctions, and areas for improvement.
  • Successfully supported high-volume business requirements by establishing multiple accounts, while ensuring accuracy.
  • Provided technical support on documentation-related issues, acting as a liaison between internal teams and clients to ensure smooth operations.
  • Maintained ownership of the documentation review process, ensuring accurate client information and compliance with regulations.

Freelancer/Intern

IMRB International
Bangalore
06.2015 - 08.2015
  • Completed a 2-month internship where I actively participated in a project focusing on customer satisfaction at Kotak Mahindra Bank
  • Conducted in-depth research and analysis to gather insights on customer preferences and feedback
  • Collaborated with team members to develop recommendations for enhancing customer experience
  • Presented findings and recommendations to senior management for implementation opportunities

Education

BBM - e-banking and finance

Manipal Academy of Higher Education
Manipal, India
01.2016

12th Standard - Commerce & Accounting

Army School, Kota
Kota, Rajasthan
03-2013

10th Standard -

Army School-Kota
Kota, India
01.2010

Skills

  • Account Opening and Documentation
  • Process Ownership
  • Risk Management and Quality Control
  • Project Management
  • Technical expertise
  • Reporting & Analytics
  • Planning and execution
  • Communication & Leadership

Awards

Star award Winner, 12/2023, Northern Trust

Accomplishments

  • Participated in 5+ AGT external and internal events, and contributed proceeds of 23 hours of volunteering towards the World Food Program USA
  • Q3 Star Award winner
  • Achieving multiple rewards and recognitions from all partner areas for service and problem-solving to meet strict client deadlines

Timeline

Associate Consultant

Northern Trust
09.2022 - Current

Analyst II

Northern Trust
03.2022 - 08.2022

Analyst

Northern Trust
07.2016 - 08.2019

Freelancer/Intern

IMRB International
06.2015 - 08.2015

BBM - e-banking and finance

Manipal Academy of Higher Education

12th Standard - Commerce & Accounting

Army School, Kota

10th Standard -

Army School-Kota

Similar Profiles

CREATE PROFILE
Akanksha Verma