JIRA
Dedicated operations professional with over 7 years of experience specializing in process improvement and backend operations. Eager to leverage extensive expertise in optimizing workflows and enhancing operational efficiency to contribute effectively to a dynamic organization. Committed to driving excellence through strategic planning, meticulous execution and continuous improvement initiatives.
Ensured compliance with industry regulations by
conducting audits on various aspects of the
programs under my supervision.
Led cross-functional teams for successful program
implementation, ensuring timely completion and
high-quality results.
Coordinated staff training initiatives to enhance
skill sets and improve overall program
performance.
Successfully managed competing priorities while
maintaining focus on delivering exceptional
results within deadlines.
Evaluated programs on an ongoing basis,
identifying areas for improvement and
implementing necessary changes.
Managed contract negotiations with vendors
and partners, securing favorable terms that
positively impacted program outcomes.
Collaborated closely with other departments to
ensure seamless integration of programs into the
broader organizational strategy.
Mentored junior associates in developing their
project management skills, contributing to team
growth and development.
Streamlined reporting procedures for increased transparency and improved information sharing
among stakeholders.
Digital Marketing
Power BI
JIRA
Mailchimp
Facebook Ads Manager
Hubspot
Salesforce
Cricket
Reading
Technology
Digital Marketing using CHAT GPT and AI tools
Power BI
Product Management