Akash Acharya
Garia
Summary
Developed leadership and team management skills in hotel management industry, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
2
2
years of professional experience
Work History
Guest Service Associate
ITC Sonar & Royal Bengal Kolkata
11.2022 - 03.2024
- Served ITC Sonar & Royal Bengal Kolkata for1 year7 months
- Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
Internship
J W Marriott Kolkata
07.2022 - 10.2022
- Completed IT from J.W Marriott Kolkata
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Supervisor
Taj Taal Kutir Kolkata
03.2024 - Current
- At present working as a Supervisor at Taj Taal Kutir Kolkata
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Bachelors Degree - Hotel Management
Indian Institute of Hotel Management
Kolkata06.2024
Class12 - undefined
Baghajatin Boys High School
01.2020
Class10 - undefined
Ballygunge Gov. High School
01.2018
Skills
- Positive thinking
- Multitasking abilities
- Determination towards my work
- Patience
- Active listener
Co-curricular Activities
Attended a seminar at Kenilworth Resort And Spa Goa. Attended a seminar at Holiday Inn Resort Goa. Attended a seminar at John Distilleries (Paul John Visitor Center)
Hobbies and Interests
Sports (football, chess), Art & Craft and Drawing
PERSONAL DETAILS
LANGUAGES KNOWN - ENGLISH, HINDI, BENGALI
Disclaimer
I DECLARE THAT THE ABOVE INFORMATION IS TRUE TO THE BEST OF MY KNOWLEDGE.
DATE:
PLACE:- KOLKATA
SIGNATURE
Timeline
Supervisor
Taj Taal Kutir Kolkata
03.2024 - Current
Guest Service Associate
ITC Sonar & Royal Bengal Kolkata
11.2022 - 03.2024
Internship
J W Marriott Kolkata
07.2022 - 10.2022
Class12 - undefined
Baghajatin Boys High School
Class10 - undefined
Ballygunge Gov. High School
Bachelors Degree - Hotel Management
Indian Institute of Hotel Management
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