Durgaprasad Posamsetti
Customer Service Associate
Rajahmundry
Summary
To succeed in an environment of growth and excellence, this provides me Satisfaction, Self-development and helps me achieve personal as well as Organization goals.
Overview
3
3
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
customer service associate
Teleperformance
Technical Support Executive
Taxilla Adequare
02.2024 - 05.2024
- Managed a high volume of tickets in the helpdesk system, consistently meeting or exceeding response time targets.
- Collaborated with team members to develop new strategies for handling complex technical problems.
- Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional support.
Education
B.TECH - Computer Science
06.2017 - 11.2020
Skills
Certification
Well Trained in Manual Testing, Core Java, Automation Testing (Java with selenium) From HighQ Labs
Accomplishments
- Co-ordinated all the sport activities i.e. (Cricket, Badminton) in college.
- Participated in various fests organized in college.
Interests
Cricket, listening music
Core Java
Good Knowledge in Functions, class and object, variables
Good Knowledge in OOPS and Collections
Polymorphism, Encapsulation, inheritance, Abstraction and Interface
Personal Information
- Father's Name: Posamsetti Kanakarao
- Mother's Name: Posamsetti Veera Raghava
- Date of Birth: 12/01/98
- Nationality: Indian
Strengths
Determination and Punctuality
Disclaimer
I hereby declare that the above mentioned details are known and true to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Timeline
Technical Support Executive - Taxilla Adequare
02.2024 - 05.2024
L.M.C.HIGH SCHOOL - B.TECH, Computer Science
06.2017 - 11.2020
customer service associate - Teleperformance
Similar Profiles
Humeaira ReshiHumeaira Reshi
Sales Executive at TeleperformanceSales Executive at Teleperformance
Iñiguez Pérez FelipeIñiguez Pérez Felipe
Customer Service Representative at TeleperformanceCustomer Service Representative at Teleperformance
Veer J KamdarVeer J Kamdar
Technical Support Executive at TeleperformanceTechnical Support Executive at Teleperformance
Maria BaltazarMaria Baltazar
Transportation Agent at TeleperformanceTransportation Agent at Teleperformance
Mangapathi Rao PandiMangapathi Rao Pandi
Deputy Branch Manager at ICICI Bank LimitedDeputy Branch Manager at ICICI Bank Limited