Durgaprasad Posamsetti
Customer Service Associate
Rajahmundry
Summary
To succeed in an environment of growth and excellence, this provides me Satisfaction, Self-development and helps me achieve personal as well as Organization goals.
Overview
3
3
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
customer service associate
Teleperformance
Technical Support Executive
Taxilla Adequare
02.2024 - 05.2024
- Managed a high volume of tickets in the helpdesk system, consistently meeting or exceeding response time targets.
- Collaborated with team members to develop new strategies for handling complex technical problems.
- Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional support.
Education
B.TECH - Computer Science
06.2017 - 11.2020
Skills
core java
Windows XP, 7, 8,9 ,10,11
MS Office
Positive Thinking
Quick learner
Hard working and result oriented
Team Player
Positive Thinking
Quick learner
Hard working and result oriented
Team Player
Certification
Well Trained in Manual Testing, Core Java, Automation Testing (Java with selenium) From HighQ Labs
Accomplishments
- Co-ordinated all the sport activities i.e. (Cricket, Badminton) in college.
- Participated in various fests organized in college.
Interests
Cricket, listening music
Core Java
Good Knowledge in Functions, class and object, variables
Good Knowledge in OOPS and Collections
Polymorphism, Encapsulation, inheritance, Abstraction and Interface
Personal Information
- Father's Name: Posamsetti Kanakarao
- Mother's Name: Posamsetti Veera Raghava
- Date of Birth: 12/01/98
- Nationality: Indian
Strengths
Determination and Punctuality
Disclaimer
I hereby declare that the above mentioned details are known and true to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Timeline
Technical Support Executive - Taxilla Adequare
02.2024 - 05.2024
L.M.C.HIGH SCHOOL - B.TECH, Computer Science
06.2017 - 11.2020
customer service associate - Teleperformance