Akash Chauhan
Jamshedpur
Summary
Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication, and focused solutions. Expert at finding win-win solutions.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Customer Care Executive
Ienergizer
Noida
04.2025 - 08.2025
- Here I was in Airtel Postpaid and interacting with different Customers from all over the India .and solving issue like no is bard and internet the most crucial part was the International roaming calls and internet and explaining them there Bill was really wonderful job
Supply Chain Intern
Flipkart
Giridih
08.2024 - 02.2025
Education
Master In Computer Application - Computer Applications Development
SRM University
Ghaziabad , India 08.2021 - 09.2023
Skills
- Customer care executive
- Supply chain management
- Java , python , c
- Database ( MySQL , Oracle DB)
- Optimization Techniques
- Microsoft 365
Languages
English
First Language
Certification
Rd tata technical institute robort making Ardino, PHP development, Machine learning, Ai
Timeline
Customer Care Executive
Ienergizer
04.2025 - 08.2025
Supply Chain Intern
Flipkart
08.2024 - 02.2025
Master In Computer Application - Computer Applications Development
SRM University
08.2021 - 09.2023