Knowledgeable IT security professional with 2 years of experience designing and implementing security solutions in high-availability environments. Skilled in Zscaler and BlueCoat and adept at delivering strong risk management practices.
Proxy: Zscaler (ZIA) , Zscaler Private Access , SSL BYpass, URL Category change, PAC File Modification , Whitelisting and Blacklisting , Zscaler Upgradation , URL Lookup check
Proxy- Bluecoat , Different proxy console handle, Proxy Upgradation , Repoter and CAS device health status , Proxy Devices Monitering
Firewall- Firewall Rule Creation, Panorama, RITM Approval for security rule creation , Traffic Check , Zone Check
1 Incident handling related to Zscaler and Bluecoat Proxy
2 Change creation and process
3 Zscaler & Bluecoat proxy Global upgrade
4 Request Item handling
5 Escalation Management
6 ITSM Management
7 ServiceNow