Akash Deep Gupta
Banking Operations Specialist with AML/KYC Knowledge
Gurugram
Summary
"Experienced Banking Operations Manager with 7+ years in customer onboarding, transaction monitoring and compliance controls. Seeking to transition into AML/KYC analytics and contribute to strengthening financial crime prevention in a multinational environment."
Overview
9
9
years of professional experience
Work History
Branch Operation Manager
KOTAK MAHINDRA BANK
08.2024 - 08.2025
- Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
- Monitored financial transactions to detect any suspicious activity or potential fraud.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Complied with regulatory guidelines and requirements.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
Deputy Branch Manager
ICICI BANK
10.2016 - 08.2024
- Managed daily operations to ensure smooth functioning of the branch and timely completion of tasks.
- Conducted regular audits of branch operations to identify areas for improvement and implement corrective actions.
- Acted as interim Branch Manager during vacations or absences from work; providing seamless leadership continuity without sacrificing operational efficiency.
- Ensured strict adherence to all regulatory requirements through consistent enforcement of policies and procedures across the branch team members.
- Increased customer satisfaction with personalized service strategies and superior problem-solving skills.
- Cultivated strong relationships with clients, resulting in improved customer loyalty and retention rates.
- Managed cross-selling initiatives that expanded existing customer relationships while bringing onboard new clientele, contributing to the overall growth of the branch.
Business Development Executive
Trade-XL Media Private Limited
04.2016 - 10.2016
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
- Amplified online presence, overseeing redesign of company website and increasing social media engagement.
Education
MBA - Marketing & Finance
Institute Of Management Studies
Ghaziabad, UP01.2016
Bachelor of Commerce - Financial Accounting & Cost Accounting
Gyan Mahavidyalaya
Aligarh, Uttar Pradesh01.2013
12th - Commerce
CBSE
Aligarh, Uttar Pradesh01.2010
10th - undefined
CBSE
Aligarh, Uttar Pradesh01.2008
Skills
Knowledge of financial transactions, fraud patterns, suspicious activity monitoring
Interests
Community Involvement, Social Activities, Technology, Physical fitness
Accomplishments
- Certification of "Digital Social Media" Program.
- Certification of "Microsoft office" & "Intel easy steps (basic)".
- Certification workshop of "lean six sigma program" for upskill the Risk management.
Internship
- Training in Sharekhan Ltd.-Negotiation skill to build up large clientele
- Business Communication Skill to build up PR with the client.
Personal Information
- Birth Year: 1992
- Gender: Male
- Languages Known: English & Hindi (Write, Read, Listen)
- Hometown: Aligarh City in the State of Uttar Pradesh.
Timeline
Branch Operation Manager
KOTAK MAHINDRA BANK
08.2024 - 08.2025
Deputy Branch Manager
ICICI BANK
10.2016 - 08.2024
Business Development Executive
Trade-XL Media Private Limited
04.2016 - 10.2016
12th - Commerce
CBSE
10th - undefined
CBSE
MBA - Marketing & Finance
Institute Of Management Studies
Bachelor of Commerce - Financial Accounting & Cost Accounting
Gyan Mahavidyalaya
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