AKASH DEY
NARIDANA BARUIPUR SOUTH 24 PARGANAS WEST BANGAL
Summary
Dynamic professional with extensive experience as a VIVO Brand Advisor and Samsung Experience Consultant, excelling in product demonstrations and customer engagement. Proven ability to enhance brand promotion and gather valuable customer feedback, driving sales support and satisfaction. Strong communication skills complement a deep product knowledge, ensuring impactful customer interactions.
Overview
8
8
years of professional experience
Work History
VIVO BRAND ADVISOR
VIVO COMMUNICATION DEVICE PVT LTD
KOLKATA
01.2023 - Current
- Provided product knowledge to customers in store
- Monitored customer feedback on products, services, promotions and advertising campaigns.
SAMSUNG EXPERIENCE CONSULTANT
SAMSUNG INDIA ELECTRONICS PVT LTD
KOLKATA
05.2017 - 12.2022
- Demonstrated product features to customers.
- Addressed customer questions and concerns regarding products and services.
Education
H.S - Arts
WEST BANGAL COUNCIL OF HIGHER SECONDARY EDUCATION
01-2013
MADHYMIK -
WEST BANGAL BOARD OF SECONDARY EDUCATION
01-2011
Skills
- Product knowledge
- Customer feedback
- Sales support
- Brand promotion
- Product demonstrations
- Customer engagement
- Communication skills
- Sales tracking
Languages
Bengali
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
References
References available upon request.
Timeline
VIVO BRAND ADVISOR
VIVO COMMUNICATION DEVICE PVT LTD
01.2023 - Current
SAMSUNG EXPERIENCE CONSULTANT
SAMSUNG INDIA ELECTRONICS PVT LTD
05.2017 - 12.2022
H.S - Arts
WEST BANGAL COUNCIL OF HIGHER SECONDARY EDUCATION
MADHYMIK -
WEST BANGAL BOARD OF SECONDARY EDUCATION
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