Shan P H
Ernakulam
Summary
Experienced with brand strategy development, market analysis, and client engagement. Utilizes creative problem-solving and strategic insights to drive brand growth and visibility. Track record of building strong client relationships and delivering consistent brand messaging.
Overview
13
13
years of professional experience
Work History
Vivo Brand Advisor
Haijin Trade India Pvt Ltd
India
08.2018 - 06.2022
- - Promoted Vivo products and provided technical information to customers.
- - Assisted in achieving monthly sales targets and maintaining customer satisfaction.
- Conducted market research to identify emerging trends and consumer preferences.
- Developed brand strategies to enhance market presence and customer engagement.
Sales and Service Associate
Imperial Mobiles, Penta Menaka
Ernakulam
01.2014 - 07.2018
- - Handled mobile sales and customer support.
- - Provided product demonstrations and basic troubleshooting services.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Assisted customers with product inquiries and provided exceptional service to enhance satisfaction.
Salesman
P C M Book Stall
Edappally
01.2013 - 01.2014
- - Managed book sales and customer interactions.
- - Maintained inventory and stock records.
Sales Supervisor
IMPERIAL MOBILES
Ernakulam, India
07.2022 - 07.2024
- Supervised sales team, ensuring achievement of daily targets and optimal customer service standards.
- Trained new staff on product knowledge, sales techniques, and operational procedures.
- Analyzed sales data to identify trends and inform strategic decisions for inventory management.
- Developed and implemented promotional strategies to boost product visibility and drive sales growth.
Office Secretary
MINISTRY APPROVED SOLAR TRADERS ASSOCIATION
Ernakulam, India
09.2024 - Current
- Managed correspondence and scheduling to ensure efficient office operations.
- Assisted in maintaining filing systems, improving document retrieval efficiency.
- Coordinated meetings and events, enhancing team collaboration and communication.
- Processed incoming mail and packages, facilitating timely distribution to staff.
Education
Diploma - Warehouse and Procurement Management
Institute of Supply & Skill Development (ISSD)
01.2024
Higher Secondary (Plus Two) - Commerce with Computer
NIOS - MGM Institute
Secondary School (10th Standard) - undefined
St. George High School
Skills
- - Basic proficiency in MS Word and MS Excel
- - Awareness of Microsoft Dynamics AX
- - Strong communication and customer-handling skills
- - Adaptability and quick learning
- - Ability to deliver quality results under deadlines
- Strategic thinking
- Palletizing expertise
- Labeling accuracy
References
Available upon request.
Languages
- Malayalam (Native)
- English (Fluent)
- Tamil (Conversational)
Disclaimer
I hereby declare that the information provided above is true to the best of my knowledge and belief. Place: Edappally Date: Signature: Shan P H
Timeline
Office Secretary
MINISTRY APPROVED SOLAR TRADERS ASSOCIATION
09.2024 - Current
Sales Supervisor
IMPERIAL MOBILES
07.2022 - 07.2024
Vivo Brand Advisor
Haijin Trade India Pvt Ltd
08.2018 - 06.2022
Sales and Service Associate
Imperial Mobiles, Penta Menaka
01.2014 - 07.2018
Salesman
P C M Book Stall
01.2013 - 01.2014
Higher Secondary (Plus Two) - Commerce with Computer
NIOS - MGM Institute
Secondary School (10th Standard) - undefined
St. George High School
Diploma - Warehouse and Procurement Management
Institute of Supply & Skill Development (ISSD)