Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
Generic
Akash Jagannath

Akash Jagannath

Relationship Manager||Senior Operation Associate
Bangalore ,Karnataka

Summary

Senior Operation Associate with 2+ years in B2B sales and Gig economy. Highly analysing the client and merchant requirements. Detail-oriented, organized and highly resourceful with strong decision-making and problem-solving abilities. Business-minded Operations Associate known for verifying received datas for accuracy and client satisfactory. Remains calm and poised while managing high-volume workloads.

Overview

4
4
years of professional experience
2
2
years of post-secondary education
4
4
Languages

Work History

Relationship Manager (Sr.Operation Associate)

Appify
Bangalore, Karnataka
2023.Dec - Current
  • Forming and maintaining connections with business clients to drive sales.Their duties include meeting with clients in-person to discuss new products or services, resolving client issues with their employer’s products or services to preserve relationships and communicating with other departments about maximizing client experiences.
  • Identify potential opportunities and inform the sales team to follow up.
  • Developed strong communication and organizational skills through working on group projects.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Resolved problems, improved operations and provided exceptional service.

Senior Operation Associate

Taskmo (Stellarslog Technovation Pvt Ltd)
Bangalore
06.2021 - 10.2023
  • Worked for multiple projects - As a operations associate by analysing the Business requirements to enhance productivity and efficiency.
  • Developed and implemented strategies to maximize productivity and streamline operations.
  • Training and development to the team to keep the process monitored as per the client need.
  • Provide support to the team by handling and working on tasks,such as generating quality leads, performance monitoring of supply team and by managing P & L for the organisation.
  • Escalating issues to the reporting manager and client and resolving the concerns in the ongoing projects.
  • Create and maintain sales reports and dashboards to track key performance indicators and provide regular updates to management.

Quality Engineer

G2 Integrity Solution (Floraison)
Bangalore
09.2020 - 02.2021
  • Developed and maintained quality assurance procedure documentation.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Reported on non-compliance issues and other negative factors discovered during quality check.
  • Executed operational audits and assessed company operations, compliance and other associated risks.

Education

Bachelor Of Engineering - Mechanical Engineering

Sri Vidya Mandir Education Society
Bangalore
12.2016 - 06.2019

Skills

Active Listening

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Additional Information

  • Projects worked on : Meesho , Flipkart , Amazon , ONDC (nlincs), boost 360, Uber.
  • Development: Identify and Discuss areas where i can develop skills and improve performance.
  • Microsoft office
  • Time management

Interests

Cricket

Travelling

Explore GIG

Timeline

Relationship Manager (Sr.Operation Associate)

Appify
2023.Dec - Current

Senior Operation Associate

Taskmo (Stellarslog Technovation Pvt Ltd)
06.2021 - 10.2023

Quality Engineer

G2 Integrity Solution (Floraison)
09.2020 - 02.2021

Bachelor Of Engineering - Mechanical Engineering

Sri Vidya Mandir Education Society
12.2016 - 06.2019

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Akash Jagannath Relationship Manager||Senior Operation Associate