AKASH K
Coimbatore
Summary
Seasoned Key Accounts Manager with good German language skills and background in fostering long-term relationships and negotiating contracts. Experience includes maintaining client portfolios, understanding customer requirements, and strategizing for business growth. Strengths lie in strategic thinking, relationship management skills, ability to drive sales growth, and successful track record of managing key accounts. Known for making significant contributions in previous roles by enhancing customer satisfaction levels and improving overall business performance.
Overview
4
4
years of professional experience
Work History
Key Accounts Manager
CareerLabs
Remote
04.2023 - 07.2023
- Coordinated cross-functional teams to deliver solutions for major accounts.
- Managed key client relationships to enhance customer satisfaction and retention.
- Identified upselling opportunities to drive additional revenue within key accounts.
Performance Manager - Sales
Byjus
Chennai
04.2021 - 01.2023
- Managed sales team to achieve quarterly targets and improve performance.
- Developed training programs to enhance team skills and product knowledge.
- Analyzed market trends to inform strategic sales decisions and initiatives.
- Established strong relationships with key clients to drive repeat business.
- Conducted regular performance reviews to identify areas for improvement.
- Utilized CRM systems to track sales activities and client interactions effectively.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Business Development Associate
Byjus
Chennai
10.2019 - 04.2021
- Connecting with potential customers and setting up meetings by building proper pipeline.
- Updating and managing all sales activities and account information in the CRM.
- Conducted presentations to showcase educational products and services to prospective clients.
- Maintained detailed records of client interactions and follow-up activities for future reference.
- Identified business prospects through cold calling, networking, marketing and database leads.
- Set up potential client contacts, cultivated relationships, and followed through on service needs.
- Assisted customers in selecting products and answering inquiries.
- Participated in training sessions to improve product knowledge and sales techniques.
Education
B.E. - EEE
Sri Ramakrishna Engineering College
Coimbatore 01.2019
Class of 2012 -
GRD Higher Secondary School
Coimbatore 01.2015
Class of 2010 -
GRD Higher Secondary School
Coimbatore 01.2012
Skills
- Microsoft Excel
- Microsoft PowerPoint
- CRM
- Relationship Building
- Communication
- Leadership
- Leadership & Analytical skills
- Account management
Languages
Tamil
First Language
English
Proficient
C2
German
Upper Intermediate
B2
Courses/Certification
- B2 German language
Timeline
Key Accounts Manager
CareerLabs
04.2023 - 07.2023
Performance Manager - Sales
Byjus
04.2021 - 01.2023
Business Development Associate
Byjus
10.2019 - 04.2021
B.E. - EEE
Sri Ramakrishna Engineering College
Class of 2012 -
GRD Higher Secondary School
Class of 2010 -
GRD Higher Secondary School