Akash Kollabathula

Seeking a career as a Waiter in a challenging environment, contributing dedication and good work ethic to utilize my customer service skills in a high volume restaurant

Good knowledge of food & beverage menu items and culinary terminology. Able to serve customers quickly and efficiently during busy hours and under pressure. Hands on experience in handling complaints, settling disputes and resolving grievances or otherwise negotiating with others. Check customers' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Maintain/keep the dining area clean and effective. Perform daily shift requirements as per standard operating procedures with a focus on general cleaning duties within kitchen, food beverage supplies and storage areas. Ability to communicate with customers in an understandable manner in order to complete requisitions. Coordinate with other wait staff members to provide team-oriented service. Versatile and multi-skilled with the ability to manage multiple responsibilities simultaneously, achieve defined goals & objectives, an effective communicator with strong analytical, problem-solving & organizational skills. An experienced self-starter and team player with keen attention to organization needs and details.

• Received Best Performance Award from GRT Grand Hotel Kakinada, India
• Received certification for completion of Basic food & Hygiene and HACCP

• English
• Hindi
• Telugu

• Hands on experience in working all day dining restaurants
• Escort customers to their tables and explain the menu items
• Take food and beverage orders and enter each item ordered into restaurant register system
• Serve dishes to patrons at tables as required and take action to correct any problems
• To find out if customers need additional items
• Communicate customer orders to kitchen staff and assist them in the preparation
• Responsible to clean tables after customers have finished dining
• Prepare bills with itemized costs & appropriate taxes and collect payments from customers
• Responsible to ensure all equipment in working areas are in proper working condition
• To perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor
• To keep floors dry and clean to avoid slip/fall accidents
• Responsible to perform other duties as requested, such as moving supplies and equipment etc.
• Make sure that all stocks are adequate for the needs of the business at all times
• Ensure all orders are placed at the required time

• Watching Cricket
• Reading Books