Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Akash  Kumar

Akash Kumar

Team Member ( Café Coffee Day)
Bengaluru,KA

Summary

  • Disciplined graduate with hands-on experience in customer service, café operations, and inventory control at Café Coffee Day. Skilled in managing daily operations, stock handling, and delivering high customer satisfaction in fast-paced environments.
  • Dynamic team member at Café Coffee Day with proven expertise in operations support and exceptional customer service. Successfully managed café openings and maintained high hygiene standards while resolving customer complaints effectively. Demonstrated leadership and teamwork during peak hours, ensuring smooth operations and customer satisfaction. Proficient in cash handling and inventory management.

Overview

1
1
year of professional experience
2
2
Certifications
2
2
Languages

Work History

Team Member

Café Coffee Day
02.2025 - Current
  • Managed café opening operations, received and verified frozen and dry stock, maintained inventory and expiry control, ensured equipment readiness, hygiene standards, and independently handled store operations until shift handover.
  • Delivered exceptional service to customers daily, prioritizing satisfaction.
  • Executed accurate billing and cash handling in POS operations.
    Prepared food and beverages in strict compliance with SOPs and hygiene protocols.
  • Calmly resolved customer inquiries and complaints under pressure.
  • Collaborated with team members during peak shifts to ensure smooth operations.
  • Ensured store cleanliness, assisted with inventory tasks, and managed daily openings ...

Education

BBA -

Alliance University
Bengaluru, India
04.2001 -

Commerce -

12TH ST. Karnes Secondary School
Patna, India
04.2001 -

Skills

Operations & Process Support

Customer service

Teamwork and collaboration

Complaint resolution

Cash handling

Leadership qualities

Certification

Agile Capital Service ( INTERSHIP)

Interests

Helping other

Watching Series

Feeding Animal

Timeline

Team Member

Café Coffee Day
02.2025 - Current

Sharify Adverts Digital Marketing ( INTERSHIP)

12-2024

Agile Capital Service ( INTERSHIP)

12-2023

BBA -

Alliance University
04.2001 -

Commerce -

12TH ST. Karnes Secondary School
04.2001 -
Akash KumarTeam Member ( Café Coffee Day)