Akash Kumar

Bulandshahr

Summary

Experienced Unix and Oracle Support with 7 years of expertise in designing, building, and deploying custom applications in Oracle and UNIX environments. Proficient in shell scripting, system automation, troubleshooting, and performance tuning. - Strong understanding of Linux and text processing tools - Skilled in process management, cron job scheduling, and performance monitoring. - Good understanding of SQL - Hands-on experience with tools like Citrix UTS, Siebel CRM, Toad, SQL Developer, Postman, JIRA, Grafana, Kibana, Kubernetes, Jenkins.

Overview

years of professional experience

Work History

Software Engineer

Selcouth Technology Pvt. Ltd.

03.2026 - Current

Environment: Linux, SQL, Monitoring Tools (Grafana, Kibana, Jenkins)
Project: Master Card
- Monitored transaction, Account Registration, Portability service
- Coordinated with vendors and internal teams for system support.
- Handled incident management & Implemented hotfixes
- Implement new business requirements and scheduled cron jobs.

Sr. Software Engineer

Diksha Technologies Pvt. Ltd.

11.2022 - 09.2025

Environment: Linux, Oracle 11g, SQL, Shell Scripting
Project: Airtel Africa Applications (Probatus, ABC, ABG).
- Supported Airtel Global Applications
- Monitored system performance, CPU, memory, and disk utilization.
- Developed SQL queries for ad-hoc reports and issue resolution.
- Automated processes to minimize manual efforts.
- Engaged in incident tracking and resolution using JIRA.

NOC Engineer

Paytm Payments Bank Limited

10.2020 - 11.2022

Environment: Linux, SQL, Monitoring Tools (Grafana, Kibana, Jenkins)
Project: Paytm Payment Bank
- Monitored transaction, KYC, FD services.
- Coordinated with vendors and internal teams for system support.
- Handled incident management and implemented new services.
- Designed solutions for business requirements and scheduled cron jobs.

Software Support Engineer

Collabera Technology Pvt. Ltd.

12.2018 - 09.2020

Environment: Linux, Oracle 11g, SQL.
Project: Bharti Airtel Operations
- Investigated and resolved order processing issues.
- Created automation scripts to reduce manual efforts.
- Managed and resolved service incidents as per defined SLAs.
- Provided L2 level support and query optimization.

Education

Bachelor's Degree - undefined

Dr. Bheemrao Ambedkar University

Agra

Skills

Languages: SQL
RDBMS: Oracle 10g/11g, PostgreSQL

Scripting: Unix Shell, Awk, Sed
Operating Systems: UNIX (Sun Solaris 510, Linux 57), Windows 7/8

PERSONAL INFORMATION

Languages Known: Hindi, English

PERSONAL SKILLS

- Positive attitude and flexibility
- Strong analytical and decision-making abilities
- Excellent documentation and presentation skills

Timeline