Akash Paul

Payroll :

• Managing Payroll (More Than 750 permanent staffs and 50 non-permanent staff).
• Preparing monthly variance report, checking pay register.
• Preparing all payroll related reconciliations (Payroll expense, Bonus payable, statutory Payables etc.,) monthly/quarterly/annually.
• Upload all relevant payroll payments on Bank portal and send to Bank signatories for authorization,
• Assure that all employees receive timely responses on payroll inquiries, clarifications etc.,
• Making PO's processing invoices for non-permanent staffs,
• Assisted auditors by providing supporting documentation and information on internal process that is required for audit.
• Processing Full and final of permanent and contractual employees.
• Managing all aspects of payroll administration, including calculation wages, deductions, overtime, incentive.
• Reviewing payroll and settlements received from outsourced service vendor.
• Reconciliation and Billing: Managing customer portfolio of $ 10 M
• Conduct comprehensive reconciliation of OTC transactions, ensuring accuracy and completeness in billing processes
• Generate and review invoices, verifying billing details and adherence to company policies and regulatory requirements
• Collaborate with internal stakeholders to resolve any discrepancies in billing information promptly
• Accounts Receivable Analysis: Act as an AR analyst, meticulously researching and resolving old unapplied cases to minimize outstanding balances
• Analyze AR aging reports to identify delinquent accounts and implement strategies for timely resolution
• Cash Application Collaboration: Work closely with the cash application team to facilitate the efficient settlement of payments received
• Ensure proper application of payments against billed invoices, maintaining accurate records and documentation
• Provide support and expertise to the cash application team, resolving any issues related to payment reconciliation
• Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
• Analyzed data to identify root causes of problems and recommend corrective actions.

• Leading a team of 5 FTE for service billing
• Managing customer portfolio of $ 6.7 M
• Remotely transitioned the process of collections, improved the PD percentage from 68% to 97% in a quarter
• Driving governance Call with internal and external stakeholders
• Facilitate audit, review and quarterly updating training material for the process
• Preparing weekly dashboard
• Preparation and validation of Standard Operating Procedures
• Reconciling and analyzing unapplied, short and over payment
• Resolving billing, tax, cash application queries according to the defined policies and procedures
• Preparing Un-billed revenue report and working with internal and external stake holders to resolve issues.

• Monthly Reporting of customer and sending Statement of Accounts
• Redefined the collections strategy basis the customer payment behavior & dollar value
• Research and analysis work on unapplied payment, short payment and over payment by clients
• Organized and lead meetings with Customers for payment of delinquent accounts
• Responsible for doing Root Cause analysis for any Invoice cancellation
• Prepare miscellaneous billing invoices whenever required
• Work on tax correction for tax exempt customer
• Implemented QPA for process automation for portal Customers
• Prioritize on work for getting the payments for Past due Invoices
• Work on deductions and preparing the RCA on Deduction
• Worked on unapplied credits available on the account.

• Generating Invoices for services rendered by customer
• Working on Billing queries and complaints
• Communicating and solving problems of retailers
• Managing sales data and reporting
• Handling customer queries and complaints.