Akash Singh
Lucknow
Summary
Versatile Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
5
5
years of professional experience
Work History
Senior Executive, Operations
Flipkart (STARTEK)
Lucknow
05.2023 - Current
- Developed and implemented long-term strategic plans to ensure organizational growth and sustainability.
- Analyzed financial data, trends, and market conditions to identify opportunities for increased profitability.
- Negotiated contracts with vendors to maximize cost savings while maintaining quality standards.
- Managed a team of executives responsible for operations, finance, sales, and marketing functions.
- Established performance metrics to measure progress towards goals and objectives.
Procurement Associate
Cars24
Lucknow
10.2021 - 01.2023
- Managed the procurement of goods and services to meet organizational needs.
- Negotiated contracts and agreements with vendors.
- Researched potential suppliers to ensure best value for money.
- Developed and implemented purchasing strategies in line with company goals.
- Negotiated and finalized vendor contracts in order to optimize pricing structures and delivery schedules.
Sales Manager
Railway Medical
Gujart
01.2020 - 06.2021
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Created and presented monthly reports to management on sales performance.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Maintained professional network of potential clients and business opportunities.
Customer Care Executive
Airtel
Lucknow
07.2020 - 12.2020
- Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
- Developed and maintained relationships with customers to ensure their satisfaction.
- Investigated customer complaints and provided solutions within acceptable time frames.
- Gathered customer feedback and reported it to management for further action.
- Analyzed call data to determine areas of improvement in the customer care process.
Sales Advisor
Beeaar Hyundai
Lucknow
02.2019 - 07.2024
- Provided customers with information on products and services available.
- Demonstrated product features and benefits to potential customers.
- Developed relationships with new and existing clients through contact management systems.
- Resolved customer complaints in a timely manner.
- Identified customer needs and tailored solutions accordingly.
- Performed cold calling to generate leads for prospective clients.
Education
MBA -
Swami Vivekanand Subharti Meerut University
Meerut, UP India09-2023
Graduation - Bachelors of Commerce
Lucknow University
Lucknow06-2019
Intermediate - Accounting And Business Management
Angel Carmel Mounters' School
Lucknow05-2016
High School Diploma -
Florence Nightingale Inter Collage
Lucknow05-2014
Skills
- Performance Improvement
- Program Oversight
- Operations Oversight
- Growth planning
- Procedure Implementation
- Operational leadership
- Office Management
- Mail handling
- Office Administration
- Operational management
Affiliations
- Decision making.
• Self Motivation
• Passionate about work
• Excellent decision making skills with a positive approach.
• Actively participated in College fests cultural program.
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Senior Executive, Operations
Flipkart (STARTEK)
05.2023 - Current
Procurement Associate
Cars24
10.2021 - 01.2023
Customer Care Executive
Airtel
07.2020 - 12.2020
Sales Manager
Railway Medical
01.2020 - 06.2021
Sales Advisor
Beeaar Hyundai
02.2019 - 07.2024
MBA -
Swami Vivekanand Subharti Meerut University
Graduation - Bachelors of Commerce
Lucknow University
Intermediate - Accounting And Business Management
Angel Carmel Mounters' School
High School Diploma -
Florence Nightingale Inter Collage
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