AKASH SINGH
Chandigarh
Summary
Accomplished Operations Manager with a proven track record at Shadowfax, Cars24 and Flipkart enhancing supply chain efficiency and expanding serviceability by 15%. Expert in logistics management and adept at leading teams to exceed performance metrics. Skilled in data analysis and project planning, ensuring operational excellence and stakeholder satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager (Last Mile Ops & Control Tower)
Shadowfax Technologies Pvt. Ltd.
Chandigarh
10.2022 - Current
- Managing last-mile operations in Punjab, Haryana, HP, and J&K.
- Expanded pincode serviceability from 80% to 95%
- Handling 100,000 shipments per day from 226 hubs.
- Handling operations with an 80% franchisee model and working on low cost.
- Introduced an end-to-end process for franchisee onboarding and exit.
- Conducted performance reviews for team members.
- Drive performance metrics such as FIFO, Early OFD/OFP, and First Attempt Strike Rate.
- Data-driven insights for all matrices.
- Tracking key metrics (e.g., On-Time Delivery, Fulfillment Rate, Efficiency).
- Real-time tracking of shipments.
Operations Manager
Cars24 Services Private Limited
Chandigarh
08.2021 - 10.2022
- Identifying and resolving issues before they impact the supply chain, such as delays, bottlenecks, and capacity constraints
- Data analytics: Collecting and analyzing data to improve supply chain performance and make data-driven decisions
- Facilitating collaboration and communication among all stakeholders in the supply chain, including suppliers, carriers, and customers
- Driving continuous improvement in supply chain processes and systems to increase efficiency, reduce costs, and enhance customer satisfaction
- Managing vehicle fleets as a manager is responsible for overseeing the operation and maintenance of a fleet of vehicles, including cars, trucks, and other transportation vehicles
- Ensuring compliance, adhering to safety standards, and complying with environmental regulations
- Responsible for supervising drivers and other personnel involved in vehicle operations
- This includes recruiting, training, and managing staff
- Responsible for developing budgets for vehicle
Senior Executive (DC Warehouse Operations)
Flipkart
Ludhiana
04.2019 - 08.2021
- Order Fulfillment: Overseeing the order processing, picking, and packing of goods, and ensuring that orders are dispatched on time.
- Managing the transportation and logistics operations, including coordinating with carriers, optimizing routes, and ensuring timely deliveries.
- Managing and training the warehouse staff, delegating tasks, and ensuring that safety protocols are followed.
- Create a schedule for inbound and outbound shipments, including the expected arrival and departure times of each shipment.
- Design Kaizens to maximize efficiency, ensuring that products can be easily sorted and loaded onto outgoing trucks.
- Offered training and support to keep team members motivated and working toward objectives.
Team Leader
Curefoods Services Private Limited
Chandigarh
09.2017 - 02.2019
- Reporting and Analysis: Collecting and analyzing data to identify trends and patterns, and preparing reports to track performance and identify opportunities for improvement.
- Offered training and support to keep team members motivated and working toward objectives
- Maintained daily inventory to facilitate successful material distribution.
- Created and distributed monthly, quarterly, and annual reports to management regarding performance.
- Identified the needs of customers promptly and efficiently.
- Set specific goals for projects to measure progress, and evaluate end results.
- Created plans to propose solutions to problems related to efficiency, costs, or profits.
- Assessed company operations for compliance with safety standards.
- Monitored operations, and reviewed records and metrics to understand company performance.
Education
MA - Sociology
Panjab University
Chandigarh10.2019
Bachelor of Arts - Liberal Arts And General Studies
Guru Gobind Singh Collage
Chandigarh07.2017
Certificate of Higher Education - Information Technology
Saint Solider International School
Chandigarh03.2013
High School -
GMHS
Chandigarh03.2011
Skills
- Logistics Supply Specialist
- Warehousing processes
- Verbal and Written Communication
- Reports generation
- Inventory Control
- Transportation Management
- Shipping and Receiving Data
- Analysis Specialist Vehicle
- Logistic Management
- Analytical
- MS office
- Leadership
- Project planning
Certification
Lean six sigma yellow belt certified.
Accomplishments
- Created and developed critical kaizens to consistently exceed quality and production targets.
- Updated and implemented kaizens policies for continued company compliance with guidelines.
Languages
- Hindi, First Language
- English, C2 Proficient
Timeline
Manager (Last Mile Ops & Control Tower)
Shadowfax Technologies Pvt. Ltd.
10.2022 - Current
Operations Manager
Cars24 Services Private Limited
08.2021 - 10.2022
Senior Executive (DC Warehouse Operations)
Flipkart
04.2019 - 08.2021
Team Leader
Curefoods Services Private Limited
09.2017 - 02.2019
Lean six sigma yellow belt certified.
MA - Sociology
Panjab University
Bachelor of Arts - Liberal Arts And General Studies
Guru Gobind Singh Collage
Certificate of Higher Education - Information Technology
Saint Solider International School
High School -
GMHS
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