BHARGAV PRATIM BARMAN
BANGALORE
Summary
Program Manager with extensive experience at Flipkart, specializing in data analysis and stakeholder engagement. Demonstrated success in optimizing logistics operations and enhancing network efficiency, resulting in improved process outcomes. Skilled in fostering cross-team collaboration to ensure timely deliveries and reduce customer pain points in last-mile operations. Expertise in financial management, budgeting, and procurement, with a strong focus on innovative strategies to adapt to market dynamics.
Overview
9
9
years of professional experience
Work History
Program Manager Last Mile Control Tower
Shadowfax Technologies
Bengaluru
02.2025 - Current
- Managed program operations for Last Mile across India, ensuring optimal performance and efficiency.
- Coming up with structural solve for reducing Customer Pain
- Co-ordination with various teams for Smooth flow of Operations
- Facilitated collaboration among diverse teams to achieve on-time shipment deliveries from First Mile to Last Mile.
Assistant Manager-Line Haul Operations
FLIPKART INTERNET PVT LTD
Bengaluru
09.2019 - 02.2025
- 1.Part of Central Line Haul Operations Team Looked after Reliability, Speed charter and Line Haul for Flipkart Grocery Business 2. Line Haul POC for Grocery Domain Linehaul Losses, Network and Reliability Charter- Track Line Haul Metrics to monitor Network Efficiency and enhance vendor Performance to improve the Customer Experience. 3. Data Analysis on Customer Promise Breach Attribution, Identify the Root Cause of the Breach after a thorough deep dive. 4. Publish Monthly/ Daily Breach Reports with all Stakeholders and Get alignment- Jointly work with multiple teams to resolve network design Related Issues. 5. Team management for daily operations, Handling route optimization along with load management -Transporter – PTL/ FTL performance monitoring & Improvement (e.g., on-time truck performance) -Maintain and improve communication among stakeholders (Zones, finance, business teams, procurement & vendors) -Vendor Relationship management & Vendor retention on routes to gain from the learning curves of Fleet Operator's staffing. 6. Monthly Vehicle Planning on Volume Visibility reports for selecting the optimal vehicle size and co-ordination with Central Monitoring Team to monitor FTL movements across the country regarding route planning and daily monitoring.
Operations Executive
DHL Ecommerce India LLP
Guwahati
06.2018 - 09.2019
- 1. Responsible for Hub Operations for the allocated shift 2. Maintenance of Hub Infrastructure and Assets 3. Handle Driver Planning and availability at the Hub. 4.Route Planning for Vehicle movement 5. Co-ordination with clients regarding Vehicle TAT which results in to better Client Relations. 6. Working on SAP (Transportation Management ) Module
Logistics Coordinator
INDUCTUS
Guwahati
04.2016 - 11.2018
- Recruitment of Field Executives Man Management Business Development Client Relationship
Area Operations Officer
ORIX INDIA
Kolkata
12.2016 - 06.2018
- - Planning of operations in respective locations. - Maintaining & monitoring operational performance of supervisors and Crew - Accountable for maintenance of discipline in locations in the region and welfare / grievance redressal of men under command. - Timely submission of MIS data and necessary supporting for billing from the respective locations. - Organizing training and recruitment of new crew members and retraining of the personnel to maintain required. levels in customer service for control of non conformities and corrective and preventive actions. - Coordination with client and local authorities, ensuring compliance's. - Maintenance of Asset Register - Ensure timely Disbursement of salary. - Co-ordination with Corporate -Account team - Maintenance of attendance and leave records
Education
MBA - Logistics And Supply Chain Management
University of Petroleum And Energy Studies
Dehradun06-2014
BBA - Oil and Gas Marketing
University of Petroleum And Energy Studies
Dehradun05-2012
GED -
CBSE
Delhi Public School, Duliajan, Assam05-2009
High School Diploma -
Maria's Public School
Guwahati05-2007
Skills
- Data analysis
- Route optimization
- Stakeholder engagement
- Process improvement
Timeline
Program Manager Last Mile Control Tower
Shadowfax Technologies
02.2025 - Current
Assistant Manager-Line Haul Operations
FLIPKART INTERNET PVT LTD
09.2019 - 02.2025
Operations Executive
DHL Ecommerce India LLP
06.2018 - 09.2019
Area Operations Officer
ORIX INDIA
12.2016 - 06.2018
Logistics Coordinator
INDUCTUS
04.2016 - 11.2018
MBA - Logistics And Supply Chain Management
University of Petroleum And Energy Studies
BBA - Oil and Gas Marketing
University of Petroleum And Energy Studies
GED -
CBSE
High School Diploma -
Maria's Public School
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