Tharun Kumar Vulli

Executed logistical strategies to optimize last-mile deliveries in the Hyderabad region, resulting in improved efficiency and on-time arrivals.

• Managed end-to-end visibility and control of delivery processes.
• Optimized delivery routes and schedules using data analysis.
• Monitored key performance indicators (KPIs) like FADR and OTD, and implemented data-driven solutions for improvement.
• Built strong relationships with drivers, warehouse staff, and clients to ensure smooth operations and exceed expectations.

Oversaw the entire delivery ecosystem in Hyderabad to ensure seamless execution and exceptional customer experience.

• Managed and analyzed city metrics to optimize delivery operations.
• Onboarded new micro onboarding centers, providing guidance and support.
• Led a high-performing team of 20+ business development executives, freelancers, and vendors.
• Improved delivery partner working ratio from 32% to 72% through effective recruitment and retention strategies.
• Ensured branch profitability by monitoring financials and implementing profit-enhancing strategies.
• Built and maintained strong relationships with vendors, supporting business growth.