Summary
Overview
Work History
Education
Skills
Affiliations
Languages
MBA-Internship
Personal Information
Timeline
Generic

AKASH TANWAR

Meerut

Summary

Dynamic Store Manager with a proven track record, and adept at strategizing and executing sales initiatives that generated significant revenue. Known for exceptional leadership and team management, fostering a motivated workforce while maintaining operational excellence. Passionate about enhancing customer satisfaction and driving business growth through innovative solutions.

Overview

10
10
years of professional experience

Work History

Store Manager

Being Human
MEERUT
12.2022 - Current
  • Maintain exceptional KPIs and achieve monthly targets.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of employee performance reviews.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Recruited, trained and supervised new employees.
  • Developed strategies to maximize sales and profitability.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

STORE MANAGER

Puma sports India Pvt Ltd
MEERUT
11.2022 - 09.2023
  • Managing a full-price store with annual sales of 2 crore.
  • Handling the team efficiently to meet the monthly target of the store.
  • Generating extra business by making ties with gyms and cafés (10 lakhs) annually.
  • Keep the team motivated in every kind of situation so that they know how to deal with and react to difficult scenarios.
  • Weekly training schedule for the team to enhance knowledge.
  • Planning and managing the store team with a one-direction goal to achieve store numbers.
  • Maintaining store pilferage below the benchmark.

DEPARTMENT MANAGER

SHOPPERS STOP LTD
12.2018 - 11.2022
  • Handling team of 35 members professionally to meet the expectations of the company.
  • Handling sales for the department like MENS/KIDs worth of 1.50Cr annually.
  • Driven performance management & L&D as a tool to retain and grow within the team.
  • Personally spend at least 10 hrs in a month with training & empowering the level below from various depts.
  • Continuous monitoring of frontend productivity and ensured that high performers are mapped in store critical depts.
  • Making healthy, strong and profound relation with each and every customer of my store.
  • Conceptualized and driven store level tactical to improve sales of the brand; by looking at the external market condition, stock levels and offers if any.
  • Encouraging staff to give best service to every customer as customer delight is my prime motto.

Senior Executive

Niche events & Promotions Ltd.
02.2018 - 05.2018
  • Explain prospective clients about the advantages of the services offered and follow up with them in order to close the business deals.
  • Fix meetings with Clients and convert them.
  • Taking care of each and every event and fulfill the requirements of the clients also.
  • Create ideas as per the demand of the client so that every event is going to be a unique concept.
  • Handling event like conferences, meetings and stage shows.
  • Make all the possible arrangements for the events like- local authorities permission, PWD dept. ETC

Business development Executive

Transport corporation of India
10.2016 - 11.2017
  • Develop business and marketing plans in coordination with manager to attain maximum business.
  • Handling 14 branches in Pune region which include business generation and timely delivery of shipments.
  • Explain prospective clients about the advantages of the products or services offered and follow up with them in order to close the business deals.
  • Submit weekly progress reports and ensure data is accurate.
  • Managing shipments of clients so that it must be deliver on time.
  • Always ready to solve problems of my team members so that they can work easily and fulfill the requirements.
  • Make my team understand the importance of time management via training program.

HR Executive

Fairwealth Securities ltd
Gurgaon
10.2015 - 01.2016
  • Fulfill all the HR responsibilities, and maintain HR personnel data.
  • Handling areas such as personnel management, social welfare, and the maintenance of records.
  • Direct all hiring and training procedures for new employees.
  • Drafted offer letters for new hires in line with company policy and procedure.

Education

MBA - Marketing & Human resource

Jaipuria Institute of Management
Ghaziabad
01.2016

BBA -

College of applied education and health sciences
Meerut
01.2014

XII -

Dayawati Modi Academy
Meerut
01.2011

X -

Dayawati Modi Academy
Meerut
01.2008

Skills

  • High energy and passion
  • Customer service
  • Sales analysis
  • Inventory management
  • Communication skills
  • Relationship building
  • Teamwork and leadership
  • Personal and professional integrity
  • Discipline and strategy
  • Planning and monitoring
  • Execution and team management
  • People management and active listening

Affiliations

· Participated in International Conference on Business Innovation and I.T organized by college of applied education and health sciences.

· Participated in inter college “Ad Mad Show Competition” organized by Jaipuria Institute of Management, Ghaziabad on 6th September, 2014.

· Attend a workshop on “360’Living –Living In Fullness” organized by western up chamber of commerce and industry on 5thmarch, 2014.

· Participated in college fest of “Mercato” organized by Jaipuria Institute of Management on 18TH October2014

3rd prize in inter-college event (business plan) organized by FIT Group of Institutions on 15th October 2012

· 2nd prize in Inter College Quiz organized by vidya Knowledge Park on 15th October 2011.

· Present an abstract on “Corporate Social Responsibility” in an international conference on business innovation and I.T.

Languages

  • English
  • Hindi
  • Punjabi

MBA-Internship

Title : Employee Satisfaction of VRS Foods Pvt. Ltd. (PARASDAIRY)

Organization : VRS FOODS LTD Paras dairy

Duration : 60Days

Role : We get opportunity to learn consumer behavior towards their brand and where they are.

Standing in a market. The organization benefits from innovating new products according to the consumer mindset and gives them a satisfaction level After completion of this research VRS Foods prefer to diversify some of their product also.

Personal Information

Date of Birth: 11/08/92

Timeline

Store Manager

Being Human
12.2022 - Current

STORE MANAGER

Puma sports India Pvt Ltd
11.2022 - 09.2023

DEPARTMENT MANAGER

SHOPPERS STOP LTD
12.2018 - 11.2022

Senior Executive

Niche events & Promotions Ltd.
02.2018 - 05.2018

Business development Executive

Transport corporation of India
10.2016 - 11.2017

HR Executive

Fairwealth Securities ltd
10.2015 - 01.2016

MBA - Marketing & Human resource

Jaipuria Institute of Management

BBA -

College of applied education and health sciences

XII -

Dayawati Modi Academy

X -

Dayawati Modi Academy
AKASH TANWAR