Akash Thakor
Retail Sales Associates
Ahmedabad
Summary
High-energy Supervisor successful in building and motivating dynamic teams. Effective in cultivating company culture of collaboration, motivating staff to contribute new ideas that drive company growth. Organised and diligent leader with excellent written, oral and interpersonal communication skills.
Resourceful Supervisor with successful track record of building and maintaining talented teams. Highly organised, energetic and versatile leader committed to continuous improvements. Proven track record of motivating staff to work together to achieve targets. Trained in resolution of critical issues within time-sensitive environment.
Overview
10
10
years of professional experience
5
5
Languages
Work History
Store Manager
Namh Wellness Pharmacy
06.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Sr, supervisor
Apollo pharmacies ltd.
05.2019 - 05.2024
- Trained staff in till management practices including reviewing and reconciling daily transactions.
- Developed professional relations with company employees of organisation to enhance trust and reliability.
- Aligned day-to-day activities with targets set by upper management.
- Displayed proactive problem-solving and query-resolution skills to provide superior customer service.
Supervisor
A.R ayurveda healthcare centre
07.2015 - 04.2019
- Trained staff to review and reconcile daily transactions to apply best management practices.
Education
Bachelor of Business Administration - Marketing
04.2014
Skills
Ability to work under pressure
Customer service management
Employee training
Team development
Retail inventory management
Store operations
Shift scheduling
Problem-solving
Staff management
Friendly and positive
POS systems
Inventory management
Team leadership
Team motivation
Customer service
Customer relations
Inventory control
Timeline
Store Manager - Namh Wellness Pharmacy
06.2024 - Current
Sr, supervisor - Apollo pharmacies ltd.
05.2019 - 05.2024
Supervisor - A.R ayurveda healthcare centre
07.2015 - 04.2019
Shree chiman bhai patel institute - Bachelor of Business Administration, Marketing