Dynamic Sales Manager with a proven track record at EKA LIFE- DHOOT INFRASTRUCTURE, skilled in sales strategy and market analysis. Successfully developed impactful sales plans and conducted engaging training sessions, enhancing team performance. Adept at utilizing CRM software to streamline processes while delivering exceptional customer support and achieving revenue goals.
Overview
4
4
years of professional experience
Work History
Sales Manager
EKA LIFE- DHOOT Infrastructure Pvt Ltd
GURUGRAM
03.2023 - Current
Collaborated with the marketing team to create promotional materials for target customers.
Interacting with the clients and channel partners on a regular basis, providing redress to all their queries, complaints, and handling all client relations.
Conducted regular training and coaching sessions to improve agent performance.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Created and presented monthly reports to management on sales performance.
Maintained accurate records of all transactions between customers and company representatives.
Conducted market research and reported on competitors.
Sales Management Trainee
GODREJ 101
GURUGRAM
04.2022 - 03.2023
Identified and targeted new business opportunities through market research and analysis.
Prepared and submitted sales reports and expense reports on a regular and timely basis.
Handling customer queries for better customer satisfaction. Identifying prospective clients.
Identifying and networking with financially strong and reliable advisers and dealer networks.
Proper coordination with the team and various departments.
Coordinated with builders, brokers, and legal teams to ensure smooth end-to-end transactions.
Maintained accurate records of leads and sales in the CRM system, improving follow-up efficiency.
Club Manager
GODREJ 101
GURUGRAM
08.2021 - 03.2022
Provided excellent customer service by promptly responding to inquiries from members.
Remained within or under budget during event planning to promote financial stability.
Scheduled and coordinated events and activities.
Communicated with customers to convey information about events or activities.
Analyzed customer feedback to identify areas for improvement in services offered.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Completed day-to-day duties accurately and efficiently.