Akash Yadav
Senior Business Analyst
Gurgaon
Summary
Experienced Senior Business Analyst dedicated to optimizing key performance metrics for business growth. Skilled in leveraging accurate data to drive revenue and operational efficiency. Consistently meets revenue targets through strategic analysis and innovative problem-solving. Proactive in identifying and resolving issues to ensure timely success.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Senior Business Analyst
Vaco Binary Semantics
01.2023 - Current
- Handle multiple large business accounts and their revenue generated by Google Ads across the globe.
- Manage stakeholder expectations through transparent communication and timely status updates, ensuring alignment between revenue increment and business objectives.
- Communicate with cross-functional teams, ensuring a cohesive approach to business analysis and smooth functioning of software's.
- Handle day to day client meetings, refresher sessions and schedules regarding the sensitive tasks.
- Support leadership team with reporting and analysis.
- Educate junior analysts on best practices for analysis and improvement areas.
- Update and develop scripts and queries to extract and analyze data from multiple sources.
- Analyze data to identify root causes of problems and recommend corrective actions.
- Create detailed report for software enhancements, leading to improved functionality and user satisfaction.
Sr. Customer Support Associate
Taskus Pvt. Ltd.
12.2021 - 01.2023
Customer Support Associate
Concentrix Daksh Business Process Services Pvt. Ltd.
05.2019 - 12.2021
- Process - Google (YouTube)
Education
M.Sc. - Computer applications
Swami Vivekanand Subharti University
Meerut, India 01.2023 - Current
B.Sc. - Statistics, Math's and Computers
University of Delhi
12th - Mathematics
Govt. Model Sanskriti senior sec school
SSC - undefined
Drona public School
Skills
SQL
Tableau
Data Analysis
Reports and Dashboards
Excel/Google sheets
Time management
Team work
Business process improvement
Team collaboration
Workflow Analysis
Data visualization
Business requirements
Certification
Data analysis
Timeline
Data analysis
11-2023
Senior Business Analyst
Vaco Binary Semantics
01.2023 - Current
M.Sc. - Computer applications
Swami Vivekanand Subharti University
01.2023 - Current
Sr. Customer Support Associate
Taskus Pvt. Ltd.
12.2021 - 01.2023
Customer Support Associate
Concentrix Daksh Business Process Services Pvt. Ltd.
05.2019 - 12.2021
B.Sc. - Statistics, Math's and Computers
University of Delhi
12th - Mathematics
Govt. Model Sanskriti senior sec school
SSC - undefined
Drona public School
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