Revathy Krishnan
Vaikom
Summary
Dynamic professional with a proven track record at Muthoot Mini Financiers in loan processing and KYC verification. Skilled in data entry and customer relationship management, consistently achieving targets while enhancing customer satisfaction. Adept at promoting financial products and collaborating effectively with teams to ensure compliance and efficient service delivery.
Overview
5
5
years of professional experience
Work History
DATA ENTRY EXECUTIVE
LULU INTERNATIONAL SHOPPING MALL PVT LTD
ERNAKULAM
07.2025 - Current
- Entered customer orders into the database accurately and efficiently.
- Verified data for accuracy and completeness before final submission.
- Maintained filing systems to ensure easy access to records and documents.
- Assisted team members with data retrieval and entry tasks as needed.
- Updated product information in inventory management systems regularly.
- Coordinated with other departments to resolve data discrepancies promptly.
- Processed incoming paperwork for new shipments and inventory updates.
- Supported training efforts by sharing best practices with new staff members.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Created spreadsheets to track data entries.
- Updated existing records with new or revised information as needed.
Customer Service Executive
Muthoot Mini Financiers
Peruva
08.2023 - 07.2025
- Assisted Customers with gold loans, personal loans and EMI based financial products.
- Handled Customer Inquiries, Loan documentation and KYC verification processes.
- Maintained daily records of cash transactions, loan disbursements and repayments.
- Promoted financial products and ensured customer satisfaction through prompt service.
- Coordinated with the Branch Manager to meet monthly targets and maintain audit compliance.
- Handled front desk operations, including data entry, account updates and basic administrative tasks.
- Dynamic Customer Service Executive with proven expertise at Muthoot Mini Financiers in loan processing and KYC verification. Excelled in promoting financial products, enhancing customer satisfaction, and maintaining compliance. Strong documentation skills and adept at team collaboration, consistently achieving monthly targets while ensuring efficient service delivery.
Customer Support Executive
Akshaya Centre
Peruva
07.2021 - 07.2023
- Assisted citizens with various e-governance services including Aadhar enrollment, bill payments, and certificate applications.
- Performed data entry for government schemes like e-district, welfare pensions, and student scholarships.
- Managed online application processing for PAN cards, birth/death certificates and other public services.
- Provided customer support and resolved service-related queries.
- Maintained digital records and ensured timely service delivery.
- Handled basic troubleshooting of computers, printers and internet connectivity.
Education
Bachelor of Business Administration -
ORION INSTITUTE
ERNAKULAM05-2019
Skills
- Loan processing and KYC verification
- Data entry and documentation
- Customer relationship management
- Financial product promotion
- Cash transaction management
- Team collaboration
Personal Information
- Date of Birth: 03/06/98
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Languages
- Malayalam
- English
- Malayalam
Timeline
DATA ENTRY EXECUTIVE
LULU INTERNATIONAL SHOPPING MALL PVT LTD
07.2025 - Current
Customer Service Executive
Muthoot Mini Financiers
08.2023 - 07.2025
Customer Support Executive
Akshaya Centre
07.2021 - 07.2023
Bachelor of Business Administration -
ORION INSTITUTE