AKASH KUMAR RAI

1) Installation, configuration, patching, and performance tuning of Windows Server environments.

2) User and group management, GPO setup, domain trust configurations, and security hardening.

3) Deployment, backup, tuning, and troubleshooting of Oracle databases in enterprise environments.

4) Deployment, security policy configuration, Exchange 5) Online, SharePoint, OneDrive, and Teams integration.

6) Setup, scaling, security management, cost optimization, and automation using AWS services (EC2, RDS, IAM, S3, Lambda).

7) Setup, configuration, policy enforcement, and troubleshooting of next-gen firewalls (FortiGate, Palo Alto, Cisco ASA).

8) VLAN setup, STP, QoS, routing, and troubleshooting across enterprise networks.

9) Deployment, SD-WAN setup, BGP/MPLS configurations, and latency optimization.

10) Network acceleration, caching, traffic shaping, and QoS improvements for cloud and SaaS services.

11) DNS management, domain security, SSL/TLS certificate deployment, and web hosting configurations.

12) Exposure to EDR/XDR tools, Antivirus, DDoS protection, SIEM solutions, and incident response protocols.

13) Lifecycle management, compliance tracking, software licensing, and procurement best practices.

• IT Helpdesk & Service Management – Exposure to ITIL frameworks, ticketing systems (ServiceNow, Jira, BMC), and user support best practices.
• Enterprise IT Infrastructure Management – Experience handling hybrid cloud, multi-location IT environments, and disaster recovery planning.
• Stakeholder Management & Collaboration – Engaging with business units, IT teams, and vendors for seamless IT service delivery.

1) Installation, configuration, patching, and performance tuning of Windows Server environments.

2) User and group management, GPO setup, domain trust configurations, and security hardening.

3) Deployment, backup, tuning, and troubleshooting of Oracle databases in enterprise environments.

4) Deployment, security policy configuration, Exchange 5) Online, SharePoint, OneDrive, and Teams integration.

6) Setup, scaling, security management, cost optimization, and automation using AWS services (EC2, RDS, IAM, S3, Lambda).

7) Setup, configuration, policy enforcement, and troubleshooting of next-gen firewalls (FortiGate, Palo Alto, Cisco ASA).

8) VLAN setup, STP, QoS, routing, and troubleshooting across enterprise networks.

9) Deployment, SD-WAN setup, BGP/MPLS configurations, and latency optimization.

10) Network acceleration, caching, traffic shaping, and QoS improvements for cloud and SaaS services.

11) DNS management, domain security, SSL/TLS certificate deployment, and web hosting configurations.

12) Exposure to EDR/XDR tools, Antivirus, DDoS protection, SIEM solutions, and incident response protocols.

13) Lifecycle management, compliance tracking, software licensing, and procurement best practices.

• IT Helpdesk & Service Management – Exposure to ITIL frameworks, ticketing systems (ServiceNow, Jira, BMC), and user support best practices.
• Enterprise IT Infrastructure Management – Experience handling hybrid cloud, multi-location IT environments, and disaster recovery planning.
• Stakeholder Management & Collaboration – Engaging with business units, IT teams, and vendors for seamless IT service delivery.

MIS report preparation related to Energy Audit, Commercial report and other MIS works related to power sector.

BTS Installation and Configuration, MIS works, Telecom Activities Project

1) Answer user inquiries regarding computer software or hardware operation to resolve problems.

2) Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

3) Refer major hardware or software problems or defective products to vendors or technicians for service.

4) Troubleshoot remote access and local area network connectivity.

5) Reset passwords for various systems after security identity verification.

6) Provide general usability support of custom applications for travel and expense reimbursement, procurement, and project management.

RF Engineer, Drive Testing, Site Survey (RF Telecom Activities)

• 7.29 GPA/CGPA