AKASH KUMAR SRIVASTAVA
KOLKATA
Summary
Hard-working Business Management Graduate with proven track-record of 13 years into leadership, organizational and financial management, seeking to apply my skills and expertise to a supervisory position in your esteemed organization.
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Overview
13
13
years of professional experience
Work History
Divisional Manager
AU Small Finance Bank Ltd
Kolkata
05.2024 - Current
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Coordinated with external stakeholders to ensure compliance with regulatory requirements.
- Organized and conducted training sessions for local microfinance staff.
- Prepared detailed reports outlining findings from field visits and client interviews.
- Reviewed loan applications, evaluated creditworthiness of borrowers, and recommended approval or rejection.
- Researched industry trends and identified potential opportunities for growth.
- Ensured that all activities were carried out in accordance with established procedures.
- Provided technical advice on loan products, credit risk assessment, and other related topics.
- Conducted research on microfinance initiatives, trends, regulations, and policies.
- Monitored portfolio performance metrics to ensure timely repayment of loans.
- Demonstrated understanding of and adherence to federal and state regulations for financial aid.
- Participated in meetings with donors and investors to discuss funding opportunities.
- Advised senior management on operational strategies and cost savings measures.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cluster Head
HDFC Bank Ltd
Jamshedpur
11.2021 - 05.2024
- Successfully handling branch with a team. Handling general administration of the branch and accountable for monitoring the overall branch operations, motivating sales team for revenue generation & managing profit centre operations with profitability excellence.
- Managing business development activities entailing mapping of new market segments and developing them for attainment of periodical targets.
- Proficient in developing and enhancing business for the organization, identify business opportunities/revenue models and generating business plans to business plans to achieve the same and locate potential clients in targeted segment to secured profitable business.
- Providing an effective and inspirational leadership to the team members through regular training, motivation and performance appraisals in order to achieve the set targets.
- Ensure that Unit and branch have proper functions and support.
- Competently maintaining highest standards of customers service giving preference to customer satisfaction & promptly resolving their problems and concerns.
- Expertise in preparing MIS for monitoring movement if key business indicators to facilitate decisions making and fruitful dissemination of information for internal and external use.
- Maintains high standards in Routine Branch & Customers visit
Relationship Manager Microfinance
HDFC Bank Ltd
Jangipur, Behrampore, Asansol, Raniganj Baruipur and Amtala
07.2013 - 11.2021
- Launched Microfinance Business in Jangipur & Berhampore Location.
- Managed and controlled branch staffs proper qualification, capacity and experience
- Made strategies for growth of business opportunities.
- Resolve Customer Issues.
- Managed and Monitored branch overall loan and collection portfolio.
- Team management - Facilitate the team leaders on analyzing competence, strength, weaknesses of team members, coordination among team members, developing and motivating subordinates and giving feedback to team members.
- Driven JLG model Microfinance business by identifying business potential location with prompt repayment from customers.
- Monitor the each staff on a day to day basis for business and recovery. Set goals for customer & business growth. (Disbursement and loan outstanding) of all staff and monitor them monthly. Ensure branch statutory audit compliance on all cash related transactions and registers maintenance.
- Set annual goal for all staff and conduct quarterly performance evaluation. Hold weekly meeting with all staff on a one basis to review weekly performance for each staff and branch achieve the goal. Motivation/Mentoring & retentions of the entire branch team in co-ordination with supervisor.
- Develop method of monitoring branch staff & field level process implementation as outland in Field Manual and Policy Memorandums are strictly adhered. Co-ordination with Supervision, Audit Team and Training Quality departments on audits of branches and fraud control measures.
Business Development Associate
Frankilin Templeton Investment
Kolkata
05.2012 - 05.2013
- Developing and Implement sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
- Assist with drafting business plans, sales pitches, presentations, referral material and other document as required.
- Identified new business opportunities and partners.
- Cultivating strong relationships with new clients,while maintaining existing clients relationships.
- Have demonstrate strong interpersonal skills with the ability to engage effectively with various levels id management staff ans clients.
- Maintained channel sales of mutual fund from Banks and Distribution House.
Education
Post Graduation Diploma in Financial Planning - Financial Planning
International College of Financial Planning
Kolkata, India05.2012
Bachelors of Commerce - Accounting and Auditing
Bhowanipur Education Society College
Kolkata, India07.2010
W.B.B.H.S.E - Intermediate
Khalsa English High School
Kolkata07.2007
W.B.S.E. - Matriculation
Khalsa English High School
Kolkata06.2005
Skills
Proficient in Microsoft-Office
Reliable
Excellent communication skills
Energetic
People-oriented
Detail-oriented
Excellent time management skills
Excels in team leadership
Excellent work ethic
- Strong interpersonal skills
- Dependable
- Basic mathematical aptitude
- Expert in risk management
- Financial analysis and planning
- Complex problem solving
Accomplishments
Recognized as Key Performer for the Financial Year 2019-2020.
Recognized as Cluster best RM in terms of Disbursement and OTR in the year 2014.
Recognized as best RM in West Bengal in terms of recovery from delinquent a/c in the year 2015.
Won Silver Star Award in terms of maintaining SO's productivity and Disbursement throughout the cluster in the year 2016.
Recognized for maintaining good portfolio in terms of Disbursement and Recovery for the year 2019.
Recognized as best Rm for doing highest Disbursement in the FY 2019-2020 from Baruipur location and maintained 100% OTR in recoveries.
Promoted as Cluster Head for the Janshedpur Cluster at Jharkhand region for SLI Product.
Recognised as best Cluster Head in terms of highest SO&RM productivity for the region along with 99.5% Collection Efficiency in existing and new book Portfolio.
Additional Information
- Father Name : Sri Kusheshwar Prasad Srivastava
- Mother Name : Late Smt Nilu Srivastava.
- Date of Birth : 8th Of March 1989
- Sex : Male
- Nationality : Indian
- Marital Status : Married
- Languages Known : English, Hindi, Punjabi and Bengali
- Address for Correspondence : 24 Ashutosh Mukherjee Road Bhowanipore Near
Homeland Mall. Kolkata-700020 (West Bengal) - Permanent Address : 24 Ashutosh Mukherjee Road Bhowanipore Near
Homeland Mall. Kolkata-700020 (West Bengal)
Declaration
I do hereby declare that the information provided above is true and correct to the best of my knowledge.
Timeline
Divisional Manager
AU Small Finance Bank Ltd
05.2024 - Current
Cluster Head
HDFC Bank Ltd
11.2021 - 05.2024
Relationship Manager Microfinance
HDFC Bank Ltd
07.2013 - 11.2021
Business Development Associate
Frankilin Templeton Investment
05.2012 - 05.2013
Post Graduation Diploma in Financial Planning - Financial Planning
International College of Financial Planning
Bachelors of Commerce - Accounting and Auditing
Bhowanipur Education Society College
W.B.B.H.S.E - Intermediate
Khalsa English High School
W.B.S.E. - Matriculation
Khalsa English High School