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Associate Principal Engineer

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Technical Support Engineer with 2+ years of experience at Cisco TAC, specializing in troubleshooting complex enterprise networking issues across Layer 2 and Layer 3 environments. Experienced in diagnosing and resolving problems involving TCP/IP, DNS, DHCP, VLAN, STP, OSPF, BGP, and MPLS in production networks.
Skilled in performing packet capture analysis using Wireshark to identify connectivity issues, latency problems, and protocol-level failures. Proven ability to own customer incidents end-to-end, perform root cause analysis, and collaborate with cross-functional engineering teams to resolve critical network issues.
Strong understanding of network fundamentals and the OSI model, with foundational exposure to cloud networking concepts and hybrid connectivity models.

Certified Technical Consulting Engineer with over 6 years of expertise in Cisco Collaboration (Voice and Video) technologies. Skilled in incident management, escalation handling, and service optimization, delivering high customer satisfaction and operational excellence.

Network Engineer with over 9 years of successful experience in Cisco Wireless and DNAC-SDA. Recognized consistently for performance excellence and contributions to success in Networking industry. Have worked with progressive organizations in Wireless Networking Domain that involves network designing, configuration management and troubleshooting any wireless issues that is reported.

Highly motivated Business Administrator with a proven track record spanning 9 years in the networking and IT industry. Successfully led two diverse teams specializing in business support and operations within CISCO's TAC division. Proficient in analytical thinking, critical problem-solving, strategic planning, project management, and talent advisory/recruitment.

Akeel Bashir

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Technical Consulting Engineer

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Student

NSE-1 Network Security Associate

NSE-2 Network Security Associate

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B.Tech CSE -

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Technical Consulting Engineer

IT MANAGER

NSE-1 Network Security Associate

NSE-2 Network Security Associate

Student

NETWORK INTERN

B.Tech CSE -

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