Akella Siddhartha
Hyderabad
Summary
Dynamic System Administrator with a proven track record at Colruyt Group India, excelling in IT infrastructure monitoring and problem-solving. Expert in tools like OMI and Dynatrace, I enhanced application performance and streamlined processes, showcasing strong communication skills and a commitment to continuous improvement.
Overview
3
3
years of professional experience
Work History
System Administrator - 1
Colruyt Group India
Hyderabad
07.2023 - Current
- Troubleshot application errors and provided technical support to end-users.
- Continuous monitoring of all business related IT infrastructure, end-to-end applications and addressed issues using tools like OMI, Servicenow, Dynatrace, PCOM, Control-m etc.
- Escalated IT infrastructure and batch anomalies while providing effective solutions to stakeholders.
- Administered over 1000 business applications, including websites, IBM MQs, Unix and Windows servers, network devices, databases, mainframe batches, and IT changes.
Online Maps Analyst
Telus International
Hyderabad
01.2022 - 11.2022
- Reviewed online search results, videos, images and ads in order to improve content and quality of Search engines.
- Improved search engines query and reviewed those results.
- Implemented strategies for automating organizational processes.
Education
B.Tech - Computer Science
Jawaharlal Nehru Technological University
Hyderabad06-2023
Skills
- IT infrastructure monitoring
- OMI
- Dynatrace
- Servicenow
- Control-M
- Mainframe
- CyberArk
- VSAM
- RACF
- SQL
- Power BI
- Power Automate
- Process automation
- Problem solving
- Absolute Learner
- Communication skills
Projects
- Proposed an automation solution that reduces our manual work by up to 50% in my current team
- Developed and documented automation, and presented it to my entire team
- Using Power Automate, I designed a solution for just $200 per year, where manual work was reduced from 9 clicks to 4 clicks
Timeline
System Administrator - 1
Colruyt Group India
07.2023 - Current
Online Maps Analyst
Telus International
01.2022 - 11.2022
B.Tech - Computer Science
Jawaharlal Nehru Technological University
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