Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Akheela Begum

Software Development Manager
Bengaluru

Summary

Senior technology leader with 20+ years of experience in building and scaling enterprise software solutions across e-commerce and healthcare domains. Currently leading WFM's grocery business catalog operations supporting 400K customers across three countries, enabling seamless shopping experiences through 550+ physical stores and five digital channels, facilitating $60M+ in daily sales revenue. Managing an organization of 40 engineers and 4 managers that oversees 60 backend services and 4 frontend applications supporting 550+ stores' daily operations and processing 18M+ POs and 335M+ line items annually. Strong track record in scaling engineering organizations, driving technical excellence through clean coding practices, and implementing quality management systems. Demonstrated success in stakeholder management, resource optimization, and developing high-performing teams with excellent retention rates. Expert in developing long-term technical strategies, 3-year architecture roadmaps, and delivering mission-critical platforms through Scaled Agile frameworks

Overview

15
15
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification

Work History

Software Development Manager

Amazon
05.2022 - Current
  • Led the strategic software systems powering Whole Foods Market's (WFM) and Amazon Fresh's critical business operations across 550+ stores, including catalog workflows (setting up items and offers), enterprise data integration, and exchange platform.
  • Managed an organization of 32 engineers and 4 managers, overseeing 42 backend services, and 4 frontend applications/platforms.
  • Built a portal responsible for onboarding the grocery dashboard, scaled from 50 MAU to 100,000 MAU unique team members across approximately 550 WFM stores to create and set up 500k+ items and 5.6 Mn+ offers. Onboarded 30+ dashboards across the grocery organization.
  • Build catalog management tools and backend, enabling seamless setup of 500k+ items and 82M+ offers across 550+ WF stores and 100+ Amazon Fresh stores. Supporting 90+ downstream consumers with the catalog data.
  • Developed long-term business plans and three-year architecture roadmaps to set the vision for the future.
  • Drove an Operational Excellence initiative that reduced operational load by 87% and improved customer satisfaction by 55%.

Senior Manager

Philips Electronic India Ltd
10.2021 - Current
  • Driving the common image acquisition platform across multiple modalities (CT, DXR, and MR). Heading the system workflow team of 30, including Scrum Masters and program managers, building the components at the framework and system level. Managing five Scrum teams across different domains. Managing the delivery of multiple teams, driving, and defining the technical roadmap.
  • Built a new framework using microservices and Angular for patient scheduling, exam selection, and a patient engine to host the analysis and acquisition applications.
  • Providing functional leadership to the team of experienced engineers involved in system-level design, technical risk retirement, safety, and regulatory.
  • Consistently met or exceeded annual performance targets set by senior leadership.
  • Responsible for resource allocation and planning, people management, career planning, coaching, and program execution oversight.
  • Drive a culture of operational excellence to deliver consistently on expectations for quality and timelines.
  • Managed budgets effectively, achieving financial objectives

Manager II

Philips Electronic India Ltd
04.2017 - 10.2021

• Led and scaled cross-functional healthcare software development teams (15 FTEs and 10 contractors) across web, mobile, and desktop platforms.

• Demonstrated expertise in managing and development of end-to-end mobile and web applications, successfully building and launching 20+ healthcare solutions including cognitive assessment tools, Respironics device management software (CPAP/BiPAP), native iOS/Android health monitoring apps, patient monitoring systems, and sales enablement solutions while maintaining compliance with medical device regulations

Directing the end-to-end product development lifecycle from conceptualization through deployment for mission-critical healthcare applications, utilizing cloud architecture, microservices, and modern tech stacks.

Managing Agile development teams across multiple concurrent projects, driving innovation and adoption of emerging technologies (AR/VR, chatbots), while ensuring regulatory compliance and quality standards.

Overseeing technical architecture decisions, CI/CD implementation, and DevOps practices to optimize development workflows, and maintain high-quality deliverables.

Building and mentoring high-performing teams, implementing test automation frameworks across V-model levels, and leading cross-functional teams through planning, integration, verification, and validation phases.

Manager I & Architect I

Philips Electronic India Ltd
04.2015 - 03.2017

• Led architecture and development as Technical Manager for mission-critical healthcare mobile applications, leveraging a diverse tech stack, including iOS (Objective-C), Android (Java), Xamarin (C#), Angular, and Salesforce integrations.

• Architected and delivered multiple AWS-hosted healthcare solutions, including a clinical event notification system, a stroke communication platform, COPD patient monitoring apps, and sales enablement tools, focusing on scalable, secure, and compliant architecture.

Spearheaded end-to-end technical delivery from requirements through deployment, including hands-on code development, code reviews, and technical mentorship, while managing development teams.

• Collaborated with marketing and sales teams to develop technical proposals, budget estimations, and architectural solutions for customer-facing applications.

• Established technical standards and best practices for mobile development, ensuring optimal performance, security, and integration with backend services (AWS, Salesforce, and Web APIs).

Software Technologist I& II , Software Engineer

Philips Electronic India Ltd
04.2010 - 03.2015

• Architected and designed critical healthcare applications including cardiac intervention systems (Heart Navigator, Stent Boost), 3D visualization platforms for arterial diagnosis, and real-time patient monitoring solutions, leveraging C#/.NET, iOS (Objective-C), and Android technologies

• Led technical design and architecture of cross-platform healthcare systems, including ICU monitoring applications, coronary vessel segmentation tools, and interventional X-ray interfaces, ensuring scalability, performance, and compliance with medical device regulations

• Designed and implemented modular, data-driven UI frameworks for embedded medical systems, establishing architecture patterns for medical imaging algorithms, visualization features, and cross-platform compatibility

• Developed technical design specifications and architecture blueprints for mobile healthcare applications, standardizing development practices across Objective-C, Xamarin, and native Android platforms

• Created system architecture documentation, technical roadmaps, and integration strategies while leading development teams in implementing complex medical imaging and monitoring solutions

Education

MS - software system

Bits Pilani

B Tech - Electronics & Communication

Jawaharlal Nehru Technological University, Kakinada

Skills

  • Project Management: Agile/Scrum Implementation, PMP certified, Risk Management
  • Leadership & Strategic planning: Team Building, Roadmap Creation, Budget Planning
  • Setting up, Leading & Growing high performing teams
  • Architecture & Systems Design: Distributed Systems, Microservices, System Integration, Scalable Platforms
  • Cloud & Infrastructure: AWS Architecture, CI/CD Implementation, DevOps Practices
  • Languages & Frameworks: Java, C#, Angular, iOS/Android Development, Xamarin
  • Stakeholder Management: Client Relations, Cross-functional Leadership, Partner Collaboration

Certification

PMP Certified in Sep 2020

Awards

Awarded “Key Contributor” for the year 2010 & 2011, Awarded “Star performer” for the year 2010, Awarded many “Individual Spot Awards” for the outstanding performance, Recognized as one of the top 10 Best practices in 2015 “Cross Platform Development of Care Event for iOS and Android – Xamarin”

Timeline

Software Development Manager

Amazon
05.2022 - Current

Senior Manager

Philips Electronic India Ltd
10.2021 - Current

Manager II

Philips Electronic India Ltd
04.2017 - 10.2021

Manager I & Architect I

Philips Electronic India Ltd
04.2015 - 03.2017

Software Technologist I& II , Software Engineer

Philips Electronic India Ltd
04.2010 - 03.2015

B Tech - Electronics & Communication

Jawaharlal Nehru Technological University, Kakinada

MS - software system

Bits Pilani
Akheela BegumSoftware Development Manager