Akhil Arora
New Delhi,
Summary
Enthusiastic Trip Leader with experience in leading diverse group trips, planning itineraries, and ensuring safety standards. Strong communication skills, adaptability, and problem-solving abilities are key strengths. Previous roles involved successfully handling unexpected situations and creating memorable experiences for all participants.
I am eager to build on my sales experience while gaining hands-on knowledge in operations within a fast-paced, customer-focused environment.
Overview
4
4
years of professional experience
Work History
Trip Leader and Coordinator
Freelance
10.2023 - Current
- Worked as a freelance trip leader and coordinator in collaboration with multiple travel companies, such as Go Vacation, Vacation Voyage, Travelling Horn, Travel Yaara, and Ek Karvan.
- Researched and planned trips, including destinations, transportation, accommodations, activities and meals.
- Organized payment schedules and collected payments from clients.
- Maintained up-to-date knowledge of local attractions and points of interest in each destination.
- Led tours at various destinations throughout the itinerary.
- Provided pre-trip information and answered questions for travelers. Handled customer inquiries and resolved issues promptly to maintain high levels of satisfaction.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Organized itineraries and schedules for diverse travel experiences.
- Communicated with vendors to secure accommodations and transportation.
- Assisted travelers with luggage handling, check-in, check-out processes at hotels, hostels, and meal selections.
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
- Led guided tours and informational talks for large groups to showcase attractions and highlights.
- Managed booking systems and tour reservations to ensure efficient tour allocation and guest satisfaction.
- Navigated through diverse weather conditions and environments to deliver tours without compromising quality or safety.
Sales Executive
Yolo Bus
Gurugram
07.2023 - 10.2023
- Conducted B2B, B2C and on ground sales.
- Generated new leads for trip bookings through proactive outreach and networking efforts.
- Managed customer inquiries and provided timely responses to ensure satisfaction.
- Collaborated with local agents to generate higher sales.
Sales Executive
Zing Bus
Gurugram
03.2022 - 07.2023
- Conducted primarily B2B sales.
- Generated new leads for trip bookings through proactive outreach and networking efforts.
- Managed customer inquiries and provided timely responses to ensure satisfaction.
- Collaborated with local agents.o generate higher sales.
Education
ITI Electrician -
Hasta Shilpa ITI
Batala Punjab04-2021
Some College (No Degree) - 12th Grade
DAV Senior Secondary School
Batala, Punjab01-2020
Computer Teacher Training Course -
Hasta Shilpa ITI
Batala, Punjab01-2019
Some College (No Degree) - 10th Grade
Dr. M.R.S. Bhalla DAV High School
Batala, Punjab01-2017
Skills
- B2B & B2C Sales
- Lead Generation
- Client Relationship Management
- Sales Negotiation
- Bookings and reservations
- Content creation
- Creating unique itineraries containing hidden gems and offbeat locations
Timeline
Trip Leader and Coordinator
Freelance
10.2023 - Current
Sales Executive
Yolo Bus
07.2023 - 10.2023
Sales Executive
Zing Bus
03.2022 - 07.2023
ITI Electrician -
Hasta Shilpa ITI
Some College (No Degree) - 12th Grade
DAV Senior Secondary School
Computer Teacher Training Course -
Hasta Shilpa ITI
Some College (No Degree) - 10th Grade
Dr. M.R.S. Bhalla DAV High School