Akhil Dhingra
Hyderabad
Summary
Experienced QA Analyst with 2+ years in web-based application testing, specializing in Smoke Testing, Integration Testing, and Regression Testing. Increased test coverage by 20% and reduced defects by 15% through meticulous testing and test case optimization. Collaborated effectively with cross-functional teams of 20+ members, contributing to a 95% client satisfaction rate. Proficient in Azure DevOps tools, dedicated to driving software quality and efficiency.
Overview
2
2
years of professional experience
Work History
QA Analyst
KEKA TECHNOLOGIES, HYDERABAD
01.2022 - Current
- Proficient in creating and executing test cases for web-based applications, resulting in 20% increase in test coverage and 15% reduction in defects
- Collaborated with 20+ cross-functional team members, demonstrating excellent teamwork skills and contributing to positive team culture
- Identified and provided feedback to development team regarding potential issues and gaps in design documents
- Managed end-to-end process of feature development for 5+ features, ensuring that all features were delivered on time and to high standard of quality
- Familiarity with different types of testing: Unit, Integration, Regression, Retesting, and Usability testing
- Knowledge of Azure DevOps workflow and tools (boards, Sprints, User Stories)
- Proficient in logging bugs and issues in Azure DevOps, managing bug lifecycle from discovery to resolution
- Identified and documented existing software defects, working with development teams to resolve them
- Demonstrated problem-solving skills by resolving 100+ client issues, resulting in 95% client satisfaction rate
- Engaged with cross-functional teams throughout feature handoff phases, including planning, testing, and development discussions, and prepared comprehensive documentation to ensure alignment and understanding of feature requirements.
- Proactively resolved email delivery issues in our software's tenant-based communication system using Amazon SES. Utilized JSON responses and conducted thorough research, leading to enhanced email deliverability and improved customer satisfaction.
- Recognized for effectively handling login issues , demonstrating strong problem-solving skills and customer-oriented approach.
Education
B.E./B.Tech - Computer Science And Programming
CHANDIGARH UNIVERSITY
Kharar, Punjab05.2022
Skills
- Javascript(Beginner)
- Debugging
- Problem- solving
- Java (Beginner)
- User focused
- Quality- focused
- Manual Testing
- Analysis
- Planning
- Postman
- WebDriver IO
- Functional Testing
- Defect Logging
- Technical Research
- Web Portals- Azure Portal
- Support Audits
- Requirements Specification
- API Testing (RESTful)
Timeline
QA Analyst
KEKA TECHNOLOGIES, HYDERABAD
01.2022 - Current
B.E./B.Tech - Computer Science And Programming
CHANDIGARH UNIVERSITY
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