Summary
Overview
Work History
Education
Skills
Internship
Social Service
Timeline
Generic
Akhil Menon

Akhil Menon

Summary

Over the last 11 years, I've worked at Goldman Sachs and S&P Global helping large and sophisticated financial organisations build better operational processes. My experience spans third-party risk, operational risk, quality frameworks, client relationship management and leading teams across global functions. I am recognised for building scalable processes, driving continuous improvement efforts, executing complex process transitions and managing teams ensuring adherence to strict SLAs and KPIs.

Overview

11
11
years of professional experience

Work History

Manager

S&P Global
Bengaluru, India
05.2024 - 03.2026

Third Party Risk Management - Project Manager

Responsibilities include:

  • Spearheaded the end-to-end implementation and process migration onto the KY3P platform for 5+ strategic enterprise clients, ensuring seamless integration of legacy workflows with existing risk frameworks.
  • Orchestrated project roadmaps with budgets exceeding $100,000, ensuring stakeholder communication to achieve on-time delivery.
  • Collaborated with internal teams (Product, Tech, Legal) to resolve operational issues under pressure and coordinate workflow tracking and task prioritization for the lifecycle management of 1200 vendors.
  • Implemented automated reporting solutions, streamlining client status communication and reducing handoffs.
  • Developed engaging marketing materials for client communication. in the form of quarterly newsletters shared by the leadership to all our clients.
  • Managed client relationships to identify and resolve issues, enhancing client satisfaction.

Associate Manager

S&P Global
Bengaluru, India
12.2021 - 05.2024

Third Party Risk Management - Managed Services

Responsibilities include:

  • Led Managed Services team of 7 to design and execute Third Party Risk Management Program for global clients across Europe, Asia and Americas.
  • Spearheaded the implementation of the KY3P Accelerator program for smaller financial institutions.
  • Performed Negative Performance Monitoring, News Screening, SOC Attestations and Financial Viability Assessments of Vendors.
  • Executed Quarterly RCSA report and established initial QA & Governance process for Managed Services team, ensuring compliance and quality control.
  • Coordinated onboarding and training for junior staff and clients on standard platform processes and best practices, promoting operational consistency.

Associate

Goldman Sachs
Bengaluru, India
01.2019 - 12.2021

Tax Operations Associate & Vendor Relationship Owner (VRO)

Responsibilities include:

  • Executed daily operational activities for 1099B Cost Basis Tax reporting, ensuring adherence to procedures, SLAs, and control standards.
  • Performed verification, QC, and reconciliations for 1099B tax reporting, collaborating with internal teams to resolve operational issues and reporting exceptions under regulatory deadlines.
  • Maintained working relationships with external vendors and internal partners, identifying breaks, exceptions, or delays in tax reporting and escalating with clear documentation.

Senior Analyst

Goldman Sachs
Bengaluru, India
05.2015 - 12.2018

Divisional Vendor Management Team - Operations & Securities Division

Responsibilities include:

  • Enhanced Vendor Management Program for Operations and Securities Division, aligning it with Firmwide Program objectives.
  • Conducted evaluation of Third party audit reports such as SOC1 and SOC2 as part of Ongoing Vendor Oversight.
  • Standardized vendor management procedures and strengthened control mindsets across global operations teams during organizational scaling.
  • Presented to Divisional Leadership on Vendor Management Scorecards including outstanding risks and ongoing initiatives on a quarterly basis.
  • Engaged with Risk Partners across the organization (e.g. Compliance, Technology) on behalf of the division to remediate vendor risks.
  • Ensured Vendor Relationship Owners are continually trained and up to date on program requirements.
  • Reviewed and approved vendor relationships and off-boarding requests, ensuring alignment with business requirements.
  • Additional Responsibility – Elected to represent the Ops Risk Team in the Analyst Advisory committee for 2 consecutive years.

Education

Master's: PGDM - Marketing & HR

Rajagiri Business School
Kochi
01-2015

Bachelor of Arts - Media Studies, Psychology & English Literature

Christ University
Bengaluru
01-2013

Skills

  • Third Party Risk Management
  • People & Stakeholder Management
  • Continuous Improvement & Process standardisation
  • Vendor Lifecycle Management
  • Operational Risk & Compliance
  • Risk Assessment
  • Client Relationship Management
  • Project Management
  • Workflow Tracking, Queue Management & SLAs
  • Know Your Third Party (KY3P) - Third Party Platform

Internship

  • Goldman Sachs (April - June 2014) - Summer Intern with the Operations Client Experience Team.
  • The Hindu Newspaper (April – May 2012) – Part of the News Reporting Team.

Social Service

  • Spent 2 months working with an NGO (Make a Difference) in Bangalore educating underprivileged kids.

Timeline

Manager

S&P Global
05.2024 - 03.2026

Associate Manager

S&P Global
12.2021 - 05.2024

Associate

Goldman Sachs
01.2019 - 12.2021

Senior Analyst

Goldman Sachs
05.2015 - 12.2018

Bachelor of Arts - Media Studies, Psychology & English Literature

Christ University

Master's: PGDM - Marketing & HR

Rajagiri Business School
Akhil Menon