Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
AKHIL PIPPALA

AKHIL PIPPALA

Associate Program Manager
Bangalore

Summary

A perseverant and zealous professional, with 6 years of expertise in growth marketing, project management, business analysis and product management. Advanced understanding of organizational strategies, development and standardization of processes and funnel optimization. Seeking a career in management, with strong proficiency in problem-solving and decision making

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

ASSOCIATE PROGRAM MANAGER, GROWTH & OPERATONS

Zoomcar
Bangalore
03.2022 - Current
  • Created GTM strategies for launching into 24 new cities, which entered the market with 38% more than estimates
  • Handled end-to-end funnel of the product Host in 26 different cities
  • Developed a growth funnel, strategies, and a rollout plan to enhance product performance and achieve the company's objectives
  • Conducted customer surveys and FGD’s to understand user needs and feedbacks to improve product features and experience which helped to grow availability by 14%
  • Handled overall referral program which contributed 30% of the of the overall acquisition
  • Proven ability to collaborate effectively with cross-functional teams Marketing, EC, sales, operations and tech
  • Excellent analytical and problem-solving skills, with a keen eye for data-driven decision- making and continuous improvement
  • Create, manage and experimented with new user acquisition campaigns, onboarding process, process optimization resulting in 8% growth MOM

BUSINESS ANALYST

Zoomcar
Bangalore
06.2021 - 03.2022
  • Migrated entire product management to ZOHO CRM, and implemented ZOHO books, ZOHO forms for Accounts and leads which improved team’s efficiency by 30%
  • Negotiated 3 contracts with 3rd party vendors, which helped in reducing the expenses by 12%
  • Analyzed Demand, supply data to review the plan and assist city teams in onboarding
  • Conducted A/B testing to maximize the efficiency at different levels of the funnel

BUSINESS ANALYST

TATA CONSULTANCY SERVICES
07.2017 - 06.2021
  • Handled end to end delivery of 8 projects for US and UK clients and migrated 200+ applications to different technologies spread over 50+servers using Agile Scrum Framework
  • Created an automated dashboard to monitor the application usage, and helped to optimize the server space by 22% and hence reduced 120 man-hours per month
  • Identified business problems and created 2 POC’s which generated revenue of $15 M
  • Understood business requirements and, calculated its efforts, estimates, risks to prepare an SOP document
  • Successfully worked with 4 cross-functional teams to – test, release, change, and incident management for hassle-free delivery improving the operational and client satisfaction performance
  • Implemented effective scrum board using Microsoft Azure to monitor and analyze project metrics
  • Conducted Scrum meetings to take the daily update of the team
  • Drafted and delivered SOP document, test cases, User Manual, and deployment document
  • Drafted Epics, User Stories, Acceptance Criteria, and Definition of Done (DOD) for the respective user stories
  • Performed UAT for the product before the go-live stage, to review all the requirements are captured, thereby ensuring the overall solution works for the end-user

Education

PGPM - MARKETING & ANALYTICS

GREAT LAKES INSTITUTE OF MANAGEMENT
08.2020 - 05.2021

SCIENCE

VIGNAN’S UNIVERSITY
05.2013 - 05.2017

Skills

Strategy and road mapping

undefined

Additional Information

  • Received a shout out for best performance (August 2021)
  • Received "Best Team of the year" (2022)
  • ReceivedBestTeamAwards(May2019,andDecember2019)
  • Special Initiative Award for involvement in CSR activities (Jan2018)

Timeline

ASSOCIATE PROGRAM MANAGER, GROWTH & OPERATONS

Zoomcar
03.2022 - Current

BUSINESS ANALYST

Zoomcar
06.2021 - 03.2022

PGPM - MARKETING & ANALYTICS

GREAT LAKES INSTITUTE OF MANAGEMENT
08.2020 - 05.2021

BUSINESS ANALYST

TATA CONSULTANCY SERVICES
07.2017 - 06.2021

SCIENCE

VIGNAN’S UNIVERSITY
05.2013 - 05.2017

Similar Profiles

CREATE PROFILE
AKHIL PIPPALAAssociate Program Manager