AKHIL RAJ E R

 Responsible for developing and delivering comprehensive training programs that equip sales teams with

the knowledge and skills necessary to achieve their targets.

 Designed and delivered engaging training materials, conducted workshops, and provided ongoing

coaching to ensure continuous improvement in sales techniques.

 Analyzed performance metrics to identify areas for development and implemented strategies to enhance

overall sales effectiveness.

 Collaborated with sales leadership to align training with business goals, driving team success

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Prioritized helping customers over completing other routine tasks in store.
• Listened to customer needs and desires to identify and recommend optimal products.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.

• Fielded customer questions to share information about products, availability, and pricing.
• Assisted customers with prompt and polite support in-person and via telephone.
• Helped customers locate products and checked store system for merchandise at other sites.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.