Akhil VR
Summary
Results-driven professional with 9+ years of experience in Networking, Security, System Administration, and Infrastructure Management. Possesses strong expertise in firewall technologies and their operational functionalities. Demonstrates a proven ability to engage with clients to understand their technical needs and deliver tailored solutions. Skilled in planning and executing strategic initiatives with clear communication and coordination. Highly service-oriented, with a strong focus on delivering accurate and timely remote support, managing network operations efficiently, and ensuring goals are met with precision and reliability.
Overview
12
12
years of professional experience
8
8
Certifications
4
4
Languages
Work History
Randstad Digital Pvt. Ltd.
08.2025 - Current
- Manage and support enterprise network infrastructure across a data center and 9+ remote locations, ensuring stable and high-performance connectivity.
- Handle day-to-day operations, monitoring, and support of the global IP network and associated infrastructure.
- Monitor network performance using SolarWinds, including onboarding new devices and configuring alerts for proactive issue detection.
- Administer and troubleshoot network devices including firewalls (HA), switches, wireless controllers, and access points.
- Diagnose and resolve LAN/WAN connectivity issues within SLA, ensuring minimal downtime and service continuity.
- Manage incident and change processes in line with organizational standards and best practices.
- Troubleshoot network and security solutions including Zscaler services (ZIA, ZPA, ZDX) for secure access and performance optimization.
- Configure and maintain secure network tunnels (VPN/IPsec) with external partners and cloud environments.
- Maintain accurate network inventory and documentation, including topology diagrams and asset tracking.
- Support multiple business units/customers by providing solutions to improve network performance, stability, and high availability.
- Coordinate with ISP vendors to resolve internet and WAN-related issues effectively.
SME
Microland Ltd.
08.2023 - 08.2025
- Maintained and supported data center and over 1000 remote offices for consistent and stable network connectivity.
- Managing 1000+ network devices with a team.
- Responsible for day-to-day management, monitoring and support of the Global IP. Network and associated infrastructure.
- Monitor Network devices via SolarWinds. Configured SolarWinds when adding new nodes and setting up alerts for new nodes.
- Handling LAN and WAN issues as per SLA, Responsible for incident management and change management process.
- Configuring, Managing and troubleshooting the Network Devices -Firewall (HA), Router, Switches, Wireless controller, Clear pass and Airwave
- Troubleshooting any drop in connectivity (Controllers, Switches, Firewalls, Aps Wireless controller, Clear pass and Airwave) and Zscaler(ZPA,ZIA,ZDX)
- Build and secure network tunnels to external entities and remote offices.
- Responsible for building the network inventory & diagrams and updating it as per the requirement.
- Handling multiple customers and giving solutions to improve performance, stability, and high availability of the network infrastructure.
- Coordinating with ISP vendors for internet-related issues.
- Devices used: Firewalls, Switches, Router, Wireless Controller, APs, Clearpass, Zscaler, Airwave
NOC Engineer
Ssquad Information Systems Pvt. Ltd.
05.2021 - 08.2023
- Maintained and supported data center and over 250+ remote offices for consistent and stable network connectivity.
- Managing 1500+ network devices with a team.
- Responsible for day-to-day management, monitoring and support of the Global IP. Network and associated infrastructure.
- Monitor Network devices via SolarWinds. Configured SolarWinds when adding new nodes and setting up alerts for new nodes.
- Handling LAN and WAN issues as per SLA. Responsible for incident management and change management process.
- Configuring, Managing and troubleshooting Network Devices -Firewall (HA), Router, Switches, Wan Load Balancer.
- Implementing and troubleshooting IPsec VPN and SSL VPN tunnels.
- Troubleshoot any drop in connectivity (Controllers, Switches, Firewalls, APs, Peplink, ASA)
- Monitor and maintain wireless APs via UBNT and Cisco Wireless Controller.
- Build and secure network tunnels to external entities and remote offices.
- Responsible for building the network inventory & diagrams and updating them as per the requirements.
- Handling multiple customers and giving solutions to improve the performance, stability, and high availability of the network infrastructure.
- Coordinating with ISP vendors for internet-related issues.
- Devices used: Firewalls, Switches, Wireless Controller, Peplink, APs, Velocloud
IT Administrator
Abrar Al Badia Trading LLC
12.2018 - 12.2020
- Provided support and troubleshooting for FortiGate firewalls across the organization.
- Delivered hardware and ARP software support for all branch locations.
- Oversaw the Vehicle Tracking System, ensuring seamless operation for a fleet of 400 vehicles.
- Administered and maintained the Exchange Mail Server to ensure reliable email communication.
- Performed log analysis and generated security reports using FortiAnalyzer.
- Managed cloud-based surveillance camera systems across multiple zones.
- Devices used: Firewalls, FortiAnalyzer
IT Administrator
Emtech PVT Limited LLC
08.2018 - 11.2018
- FortiGate firewall support and troubleshooting.
- Supporting Hardware and ARP Software all sub-branches.
- Managing Vehicle Tracking Software system for 400 Vehicles.
- Managing Exchange Mail Server.
- Log analysis and reporting using Fortianalyzer.
- Managing Cloud Camera in Different Zone.
- Apart From that Managing Logistic, Sales, Admin Departments.
- Devices used: Firewall, FortiAnalyzer
IT Support Engineer
CMS IT Services
08.2016 - 02.2018
- Handling network trouble tickets.
- NOC Administration.
- Firewall management.
- ISP link monitoring (PRTG and Sify IONI).
- Managing 3000 clients with network-oriented issues with Local IT support and ISP Vendors.
- Remote Desktop Support using LogMeIn, Team Viewer, Any Desk.
- Managing R&D for new launches of products.
- Devices used: Fortigate, Forti Analyzer, Fortimanager
Network Admin
Innovaco Technology Solution
04.2015 - 06.2016
- Performed installation and configuration of Cisco routers and switches.
- Conducted hardware diagnostics and troubleshooting to ensure system reliability.
- Provided customer support for a wide range of network-related issues.
- Executed static routing and basic Cisco switch configurations.
- Coordinated with local ISP vendors for network issue resolution and support.
- Led end-to-end management of infrastructure projects focused on networking.
- Monitored market trends and competitor offerings, providing regular reports to senior management.
- Maintained network operational efficiency by collecting, prioritizing, and managing technical information and projects.
- Devices used: Cisco Switches, DVR, Firewall, Access point
Network Administrator
Netcrew Technology Pvt. Ltd.
02.2014 - 02.2015
- Installation of Cisco routers & Switches
- Hardware troubleshooting.
- Customer Support for various network issues.
- Static routing and Cisco Switch basic configurations.
- Coordination with local ISP vendors and troubleshooting.
- Managing Full Infra Project for Networking.
- Keeping up to date with products and competitors then reporting to senior managers.
- Managing Network operational Status by gathering, prioritizing information and managing projects.
- Devices used: Cisco Switches, DVR, Firewall, Access point
Education
B-Tech - Electronics & Communication
01-2013
Skills
Firewall: FortiGate, Palo Alto, Cisco FTD, Sophos
Switches: Cisco, HP, Ruijie, Aruba
Wireless Controller: Cisco, UBNT, Aruba, Ruijie
Monitoring Tools: SolarWinds, Thousand Eye
Certification
CCNP - Routing & Switching
Timeline
Randstad Digital Pvt. Ltd.
08.2025 - Current
SME
Microland Ltd.
08.2023 - 08.2025
NOC Engineer
Ssquad Information Systems Pvt. Ltd.
05.2021 - 08.2023
IT Administrator
Abrar Al Badia Trading LLC
12.2018 - 12.2020
IT Administrator
Emtech PVT Limited LLC
08.2018 - 11.2018
IT Support Engineer
CMS IT Services
08.2016 - 02.2018
Network Admin
Innovaco Technology Solution
04.2015 - 06.2016
Network Administrator
Netcrew Technology Pvt. Ltd.
02.2014 - 02.2015