Summary
Overview
Work History
Education
Skills
Certification
Training
Profile Summary
Summary
Affiliations
Languages
References
Timeline
Generic

ARNAB AICH

Kolkata

Summary

Adept at leading cross-functional teams to enhance network security and operational efficiency, my tenure at Embee Software Pvt Ltd showcased a blend of strategic planning and leadership development. Leveraging expertise in Cisco and Juniper technologies, I significantly improved service delivery by employing root cause analysis and troubleshooting, underscoring my commitment to customer service excellence and ITIL standards.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant Manager/Senior Engineer-Networking (L3)

Embee Software Pvt Ltd
04.2023 - Current
  • Collaborating with Stakeholders while keeping them informed of progress and issues in order to manage expectations on all requirements and deliverables
  • Actively participating in review meetings with the team to discuss about the progress of tasks as well as for identifying gaps and suggesting effective solutions for the same
  • Delivering robust service provider support for CLOUD (Azure), managing networks on-premises and within Azure
  • Identifying and resolving issues in various network types, including VPN (P2S, S2S), both in Azure cloud (NVA) and on-premises, ensuring comprehensive support
  • Actively configuring, installing, and maintaining an array of network security elements such as Firewalls (Palo Alto, CISCO ASA, Fortigate, Sophos, Check Point), along with ASR9K, Nexus, and ASR1K
  • Implementing and sustaining the functionality of diverse routers and switches, including Cisco (R&S, WLC), Juniper, Arista, and Aruba (WLC), ensuring seamless network operations
  • Coordinating with clients and colleagues to gather comprehensive IT asset requirements, ensuring alignment with organizational needs
  • Enforcing adherence to both customer and company standard ITIL and Agile processes, exemplified through practices such as Change Management and SLA compliance
  • Supervising the functionality of terminal servers, including CTS & LTS, as well as Bason, to facilitate efficient and secure communication within the network

Assistant Manager/NOC (L3)

Teleperformance Ltd
07.2022 - 04.2023
  • Played a key role in offering extensive support for MPLS service provider networks, ensuring seamless operations
  • Identified and resolved issues in various network types, including VPNs (L3VPN, L2VPN), IBW, ILL, showcasing adept troubleshooting skills
  • Effectively configured, installed, and maintained a variety of network elements, including Firewalls (Palo Alto, CISCO ASA), ASR9K, Nexus, and ASR1K
  • Executed the configuration, installation, and maintenance of routers and switches, encompassing Cisco (R&S, WLC), Juniper, Arista, and Aruba (WLC)
  • Collaborated in remote installation processes and efficiently addressed troubleshooting challenges, ensuring optimal network performance

Senior Network Administrator(L3)

Tata Consultancy Services
11.2021 - 07.2022
  • Company Overview: (Payroll of Teamware Solutions)
  • Successfully executed the configuration, installation, and maintenance of critical network components, such as Firewalls (Palo Alto, CISCO ASA), ASR9K, Nexus, and ASR1K
  • Led the configuration, installation, and ongoing maintenance of routers and switches from industry leaders like Cisco (R&S, WLC), Juniper, Arista, and Aruba (WLC), ensuring robust network operations
  • Played a crucial role in assisting remote installations and efficiently troubleshooting technical challenges, contributing to the seamless functioning of remote network setups
  • Worked collaboratively with clients and colleagues to gather and manage comprehensive IT asset requirements, ensuring alignment with organizational objectives
  • Demonstrated a commitment to following both customer and company standard ITIL and Agile processes, including Change Management and SLA adherence, for efficient and effective network operations
  • (Payroll of Teamware Solutions)

NOC Engineer (Field Engineer)

RailTel Corporation of India Ltd.
02.2021 - 11.2021
  • Company Overview: (Payroll of Pecon Software Ltd)
  • Excelled in providing specialized support for MPLS service provider networks, ensuring their seamless and efficient operation
  • Applied advanced troubleshooting skills to identify and resolve issues in diverse network environments, including MPLS VPN (L3VPN, L2VPN), IBW, ILL, guaranteeing optimal network performance
  • Executed crucial tasks involving the configuration, installation, and maintenance of key security elements, such as Sophos, Juniper SRX, Fortigate Firewalls, Palo Alto, and CISCO ASA
  • Led the configuration, installation, and ongoing maintenance of routers and switches from leading brands like Cisco and Juniper, ensuring the reliability of the network infrastructure
  • Actively participated in network documentation efforts, contributing to the creation of comprehensive records
  • Additionally, played a key role in gathering IT asset requirements through effective collaboration with clients and colleagues
  • Demonstrated a strong commitment to both customer and company standard ITIL processes, including Change Management
  • Ensured smooth operations by following established protocols
  • (Payroll of Pecon Software Ltd)

NOC Engineer (Project Engineer)

RailTel Corporation of India Ltd.
11.2015 - 01.2021
  • Company Overview: (Payroll of Genesis International)
  • Applied advanced troubleshooting skills to configure BGP path manipulation for both incoming and outgoing paths
  • Utilized path attributes such as MED, AS prepending, weight, local preference, origin code, and route tags
  • Successfully resolved challenges related to OSPF adjacency and neighborship, ensuring the smooth functioning of the network
  • Demonstrated proficiency in performing metric manipulation and load balancing in OSPF, optimizing bandwidth utilization based on specific requirements
  • Strategically filtered routes as needed, employing Distribute List on EIGRP and OSPF
  • Utilized tools such as access-lists, Route-MAPs, prefix lists, and tag values
  • Implemented and troubleshot the high availability of gateways using protocols like HSRP, VRRP, & GLVP, ensuring uninterrupted network operations
  • Expertly configured and conducted troubleshooting for IP SLA, while actively tracking and managing network performance
  • Configured and implemented various remote access solutions, including VPNs, GRE, IPSEC, and MPLS, ensuring secure & efficient network connectivity
  • Executed configuration and troubleshooting tasks for VLANs, Ether Channel (L2/L3), trunking, VTP, and DTP, optimizing network segmentation and communication
  • Demonstrated deep knowledge of various Spanning Tree Protocol (STP) versions, including PVST, RSTP, and MSTP, contributing to network stability and redundancy
  • Applied NAT/PAT services on Cisco routers, ensuring effective network address translation and port address translation
  • Identified and resolved a spectrum of networking issues, encompassing TCP/IP, DNS, and Layer 2/3 network devices
  • (Payroll of Genesis International)

Network Engineer

Houston Technologies Pvt Ltd
04.2011 - 11.2015
  • Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
  • Monitored system performance to promote network speed, availability and reliability.

Network Associate

Essence Systems Pvt. Ltd
06.2009 - 09.2010
  • Deployed new equipment on the network including routers, switches, wireless access points.

Education

Bachelor of Technology (B. Tech) - Computer Science & Engineering

WBUT
01.2009

Skills

  • Strategic Planning
  • Leadership Development
  • Regulatory & Quality Compliance
  • Network Security & Cloud Computing
  • Root Cause Analysis
  • Troubleshooting
  • Operational Efficiency
  • Customer Service Excellence
  • Risk Mitigation
  • Network Security
  • IT Asset Management
  • ITIL
  • Agile Processes
  • Terminal Server Operations
  • Escalation/Incident Management
  • Performance Evaluation & Monitoring
  • Training & Knowledge Sharing
  • Client & Stakeholder Management
  • Load Balancing and Metric Manipulation
  • Cross-functional Coordination
  • Cisco routers
  • Juniper routers
  • Cisco switches
  • Dlink switches
  • Edge core switches
  • Microsoft Windows Servers
  • Azure (AZ-700)
  • AWS
  • SDWANs (CISCO MERAKI, Velo Cloud)
  • FortiGate Firewall
  • Sophos firewalls
  • Check Point Firewall
  • Juniper SRX Firewall
  • Juniper Routers
  • Cisco Routers
  • Cisco ASA, Firepower
  • Palo Alto NG Firewall
  • Juniper Switch
  • Cisco Switch
  • Edge-Core Switch
  • D-Link Switch
  • Cisco IOS
  • JUNOS
  • Check-Point Gaia
  • FortiGate Manager
  • Forti Analyzer
  • VMware ESXi
  • Wireshark
  • Windows operating system
  • Linux operating system
  • Network Specialization Switching: VLAN, DTP, VTP, STP, RSTP, MSTP, ERPS, EtherChannel, Access Port, and Trunk Port; Routing: Inter-VLAN Routing, Static Routing, RIP, EIGRP, OSPF, BGP, MPLS; Security: ACL, Port Security, DHCP Snooping, Dynamic ARP; WAN: HDLC, PPP, Site-to-Site VPN (GRE Tunnel); Services: DHCP, NTP, Syslog, HSRP, VRRP, GLBP, NAT, and PAT, having knowledge of core datacenter architecture
  • Hardware: Sophos Firewall: SG-105, FortiGate Firewall: FortiGate 60f, 40f, NVA; Juniper Firewall: SRX 340, Juniper Router: MX-960, 480, ACX-2200, 2100, Cisco Router: ASR-920, ISR-1921, 9k, 1k, Palo Alto PA-415, PA-220, etc, Juniper Switch: EX-4300, 4200, 3300, Cisco Switch: 2960-48P, Nexus, Edge-Core Switch: ECS-4810, D-Link Switch: DES-3200

Certification

  • 2017-2018, CISCO CERTIFIED NETWORK PROFESSIONAL
  • 2023-2026, Cisco Certified Specialist - Enterprise Core
  • 2014, CISCO CERTIFIED NETWORK ASSOCIATE

Training

  • Check Point Certified Security Associate (CCSA), Adroit Information Technology Academy, Dum Dum
  • Cisco Certified Network Professional (CCNP) R&S, Adroit Information Technology Academy, Dum Dum

Profile Summary

Global Cisco certified (ENCOR), Cisco Certified Network Professional (CCNP) R&S, Cisco Certified Specialist - Enterprise Core, 5, configuring, monitoring, troubleshooting in routing, switching, security, cloud environments, Assistant Manager/Senior Engineer, Embee Software Pvt Ltd, troubleshooting networks in Azure and on-premises, configuring and maintaining firewalls, managing IT asset requirements

Summary

14, Network Engineer (L3/L4), routing, switching, security, cloud technologies, contribute to organizational success through proven drive and commitment

Affiliations

  • Receive recognition from SBI and RailTel Corporation of India LTD

Languages

Bengali
First Language
English
Intermediate (B1)
B1

References

References available upon request.

Timeline

Assistant Manager/Senior Engineer-Networking (L3)

Embee Software Pvt Ltd
04.2023 - Current

Assistant Manager/NOC (L3)

Teleperformance Ltd
07.2022 - 04.2023

Senior Network Administrator(L3)

Tata Consultancy Services
11.2021 - 07.2022

NOC Engineer (Field Engineer)

RailTel Corporation of India Ltd.
02.2021 - 11.2021

NOC Engineer (Project Engineer)

RailTel Corporation of India Ltd.
11.2015 - 01.2021

Network Engineer

Houston Technologies Pvt Ltd
04.2011 - 11.2015

Network Associate

Essence Systems Pvt. Ltd
06.2009 - 09.2010

Bachelor of Technology (B. Tech) - Computer Science & Engineering

WBUT

Similar Profiles

CREATE PROFILE
ARNAB AICH