AKHILA NIVARTHI BALAGURUNATH
Talent Acquisition - Business Process Manager
Vancouver,British Columbia
Summary
Dedicated HR professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Talent Acquisition - Business Execution Consultant
Wells Fargo India
10.2021 - 12.2022
- Played role of Subject Matter Expert of Workday Recruiting Tenant
- Supported teams to adhere to Hiring Process Compliance and Quality Assurance
- Conducted current state analysis of Volume Hiring practices, identified gaps, created future state roadmaps to enhance hiring
- Resolved Workday related issues, improved operations and provided exceptional service in form of Hypercare Recruiter Support
- Developed and maintained courteous and effective working relationships across several Regions and internal stakeholders
- Collaborated with Talent Acquisition to migrate/Direct Hire 1000 plus candidates from Kenexa into Workday during Workday Go Live period in January'22
Recruitment Risk Manager
HSBC EDP India Pvt. Ltd.
05.2020 - 09.2021
- Led Recruitment Risk for India, Poland, Sri Lanka, Malaysia, Egypt, China, Philippines, and Mexico
- Completed process Analysis, recognizing discrepancies with policy guidelines and promptly addressing for resolution.
- Improved Recruiting operations through consistent sample audits, change management, Risk management meetings and usage of scorecards
- Minimized critical risk issues with detailed root cause analysis and timely escalations to 2nd and 3rd Lines of defense in HSBC
- Established Quality metrics for new teams within Recruitment Operations and built controls to proactively manage risks
- Developed SOPs and procedure guides to maintain consistent and fair hiring practices across organization
UK Onboarding Manager - Offshore
HSBC EDP India Pvt. Ltd.
02.2018 - 05.2020
- Led team of 22 onboarding consultants and managed seamless
onboarding of HSBC UK candidates. - Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Learned new skills and applied to daily tasks to improve efficiency and productivity of team.
- Acted as advisory to several Global stakeholders.
UK Onboarding Assistant Manager
HSBC EDP India Pvt. Ltd.
05.2017 - 01.2018
- Supported end to end onboarding of candidates in the UK, with timely completion of onboarding tasks and ensuring to maintain great candidate experience throughout this process.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Collaborated with team members to achieve target results.
Assistant Manager - Communication Assessment
HSBC EDP India Pvt. Ltd.
09.2015 - 04.2017
- Collaborated with Hiring managers and Recruitment leads across HSBC on Assessment requirements and assessed around 5000 candidates every month on English Language skills
Communication Expert and Leadership Trainer
IBM India Pvt. Ltd. Via Next Link
09.2014 - 08.2015
- Played key role in performing Training needs analysis for entry, mid and senior-leadership level of employees.
- Trained several Senior leaders on Executive Presence, Interpersonal skills, Presentation skills, and Public speaking skills.
Corporate Consultant Trainer
Siksha Training and Development India Pvt. Ltd.
10.2010 - 09.2014
- Trained around 6000 employees across levels and industries in various client locations in India on several topics such as team management, communication skills, presentation skills, leadership and negotiation.
Education
Post Graduate Diploma - North American Business Management
Capilano University
North Vancouver 12.2022 - Current
Bachelor of Science - Biotechnology
SRM University
Chennai, India 05.2004 - 05.2007
Skills
Workday Recruiting
Oracle Taleo
ServiceNow Case Management
MS Office
Talent acquisition
Long-term business planning and execution
Business process understanding
Recruitment Operations
Certification
Lean Six Sigma Green Belt
Timeline
Post Graduate Diploma - North American Business Management
Capilano University
12.2022 - Current
Talent Acquisition - Business Execution Consultant
Wells Fargo India
10.2021 - 12.2022
Recruitment Risk Manager
HSBC EDP India Pvt. Ltd.
05.2020 - 09.2021
People Analytics
04-2020
Lean Six Sigma Green Belt
07-2019
UK Onboarding Manager - Offshore
HSBC EDP India Pvt. Ltd.
02.2018 - 05.2020
UK Onboarding Assistant Manager
HSBC EDP India Pvt. Ltd.
05.2017 - 01.2018
Assistant Manager - Communication Assessment
HSBC EDP India Pvt. Ltd.
09.2015 - 04.2017
Communication Expert and Leadership Trainer
IBM India Pvt. Ltd. Via Next Link
09.2014 - 08.2015
Learning and Development Manager
09-2014
Mindjet Mindmap Certified Trainer
10-2013
Corporate Consultant Trainer
Siksha Training and Development India Pvt. Ltd.
10.2010 - 09.2014
Bachelor of Science - Biotechnology
SRM University
05.2004 - 05.2007