Desired Job Title
Team Lead (Acting Assistant Manager)Team LeaderTeam LeaderWork Type
Full TimeLocation Preference
RemoteHybridLocation: Hyderabad, TG
Open to relocation: No
Open To Work
Akhila Pullannagari
Patancheru
Work Preference
Summary
Results-driven Operations Team Lead with expertise in strategic planning, process optimization, and team management. Drives productivity through effective communication and problem-solving, fostering collaboration to achieve project goals. Navigates complex challenges with precision, consistently delivering exceptional outcomes.
Overview
10
10
years of professional experience
Work History
Team Lead (Acting Assistant Manager)
Accenture
Hyderabad
01.2024 - Current
- Optimized daily operations and team scheduling, boosting productivity and performance.
- Streamlined processes, resulting in significant efficiency gains.
- Proactively resolved operational challenges, ensuring seamless workflow.
Team Leader
Cognizant Technology and Solutions
Patancheru
09.2021 - 05.2023
- Oversaw daily team operations and performance, consistently exceeding yearly productivity targets.
- Led and mentored two Pod Leads overseeing 45 team members, driving operational excellence through continuous on-the-job training and motivation.
- Managed workforce through regular meetings, scheduling, leave management, compliance, reporting, and training logistics to ensure operational continuity.
- Proactively developed individual performance and career growth opportunities.
- Drove process improvement by designing internal quality dashboard (MS Excel) to enhance visibility of performance metrics.
- Communicated management directives and implemented strategic modifications to align team efforts with organizational goals.
- Maintained high-quality output through rigorous error-free processing and quality checks.
Team Leader
Wipro Limited
Patancheru
05.2016 - 04.2021
- Led and managed a 30-member video review team, ensuring content suitability for publishing.
- Leveraged quality monitoring and data visualization to track performance and analyze root causes at individual and team levels, enhancing overall team effectiveness.
- Conducted regular performance evaluations, identified training needs, and provided coaching for team members.
- Guided team members towards achieving company objectives and implemented a workforce succession plan to prepare for future leadership needs.
- Effectively resolved team conflicts and fostered a positive work environment through open communication and feedback.
- Implemented client requirements and actively participated in weekly/monthly business reviews, ensuring alignment with client expectations.
- Proactively resolved internal/external stakeholder issues.
- Developed a new tracking mechanism resulting in an 8% improvement in team quality.
Education
BTech - Electronics and Communication Engineering
RRS College of Engineering & Technology
Patancheru01-2015
Skills
- Operations management
- Team leadership
- Performance management
- Data analysis
- SQL Script
- Data visualization
- Root-cause analysis
- Troubleshooting
- Excel presentations
- Verbal communication
Hobbies and Interests
- Travelling
- Public Speaking
- Photography
- Knowing Computer Applications
- Exploring Electronic Devices
Personal Information
- Date of Birth: 10/26/93
- Nationality: Indian
- Marital Status: Married
Timeline
Team Lead (Acting Assistant Manager)
Accenture
01.2024 - Current
Team Leader
Cognizant Technology and Solutions
09.2021 - 05.2023
Team Leader
Wipro Limited
05.2016 - 04.2021
BTech - Electronics and Communication Engineering
RRS College of Engineering & Technology