Gauri Nikam
Adarsh Society, Room No - B-4/1: 3, Sector - 9, KoparkhairaneKoparkhairane
Summary
Qualified Catalogue Specialist with an extensive background in advanced management processes. Utilizes strong communication skills to build meaningful, trust-based relationships that consistently exceed client expectations. Experienced Senior Research Analyst and Team Lead, passionate about delivering exceptional quality and service. Boasts over 3 years of experience in the e-commerce industry, with a proven track record of performance recognition.
Overview
3
3
years of professional experience
Work History
Acting Team Lead
Contexio
Navi Mumbai
12.2024 - Current
- Led and managed a team of up to 30 individuals across high-priority projects, consistently achieving quality results within tight deadlines
- Implemented process optimizations, achieving a significant reduction in processing times by over 90% through automation and streamlined workflows
- Delivered valuable insights through data analysis and reporting, driving business decisions and client satisfaction
- Proven ability to manage multiple tasks, adapt to new processes quickly, and lead teams effectively
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Offered training and support to keep team members motivated and working toward objectives.
- Identified opportunities for process improvements, implementing changes when required.
- Allocated resources effectively to ensure project completion within deadlines and budget.
- Identified needs of customers promptly and efficiently.
Senior Research Analyst
Contexio
Navi Mumbai
12.2023 - Current
- Analyzed and evaluated qualitative and quantitative data, presenting findings in detailed reports
- The projects were focused on pricing intelligence, which involves comparing the prices of products on competitor sites with those on the client's own site
- To facilitate this comparison, web crawling is utilized to extract pricing data from competitor websites
- The extracted data then undergoes a process of data cleaning to ensure accuracy and relevance of the collected data
- After data cleaning, macros and advanced features in Microsoft Excel are employed to process the collected data and create pivot table reports
- These reports provide clients with valuable insights into the pricing strategies of their competitors, allowing them to make informed pricing decisions for their own products
- By leveraging the insights gained from this pricing intelligence, clients can optimize their pricing strategies to remain competitive in the market
- Exceeded customer satisfaction by finding creative solutions to problems.
Catalogue Executive
Contexio
Mumbai
06.2022 - Current
- Delivered daily updates on style code status, ensuring compliance with marketplace requirements
- Adapted templates and content to meet client-specific requirements across multiple platforms
- Organized image folders per marketplace guidelines and ensured timely uploads to seller portals
- Uploaded templates and image folders to respective seller portals, ensuring timely and accurate delivery
- Analyzed market trends to develop effective pricing strategies and assess demand for new offers
- Advised clients on the optimal product mix by creating Power BI reports, driving increased sales and enhanced consumer engagement
Education
BBI - Commerce
ICL MJ COLLEGE
Vashi03.2022
HSC - Commerce
TILAK EDUCATION SOC
Vashi02.2019
SSC - Commerce
RF NAIK SCHOOL
KK03.2017
Skills
- Competitive Intelligence Reporting
- Business Intelligence Reporting
- MS Excel
- MS Word
- MS PowerPoint
- Power BI
- Mongo DB
- Macros
- Team Management
- Operations Management
- Project Management
- Process Optimization
- Cataloging
- Content Creation
- Revenue Management
- Monitoring
- Project Planning
- Resource Allocation
- Team Training
Timeline
Acting Team Lead
Contexio
12.2024 - Current
Senior Research Analyst
Contexio
12.2023 - Current
Catalogue Executive
Contexio
06.2022 - Current
BBI - Commerce
ICL MJ COLLEGE
HSC - Commerce
TILAK EDUCATION SOC
SSC - Commerce
RF NAIK SCHOOL
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