Results-driven professional with strong collaboration and mentorship skills in academic counseling. Known for effective communication and team collaboration, enhancing student engagement and success in navigating educational pathways.
Overview
4
4
years of professional experience
Work History
Academic Counselor
FyoutureWay Study Abroad, a subsidiary of EIG Overseas
Thrissur
07.2024 - Current
Conducted virtual sessions via Google Meet with prospective students and parents to discuss admissions and fees.
Managed student lifecycle activities, from initial inquiries to admission processing and visa documentation.
Addressed parent concerns about university safety, expenses, and overall study-abroad preparedness with patience.
Coordinated with international agents across Europe, ensuring smooth communication for student admissions.
Guided students through specialized pathways for tuition-free education at German public universities.
Oversaw application tracking, onboarding processes, and timely follow-ups to maximize conversion rates.
Developed engaging promotional materials that included success stories and informational videos for lead generation.
Worked with marketing team to align campaign strategies and maintain cohesive messaging across channels.
Residential Tutor
Govt. Premetric Girls Hostel, Peechi
Thrissur
10.2023 - 03.2024
Provided personalized tuition and academic support to students up to the higher secondary level in subjects including Mathematics, Science, and Social Studies.
Conducted regular assessments and evaluations to monitor student progress and identify areas needing improvement.
Offered mentorship and guidance to foster a positive learning environment, and encourage academic excellence.
Assisted in the preparation of students for exams by providing effective study strategies and revision techniques.
Organized and supervised extracurricular activities to promote holistic development and enhance student engagement.
Customer Service Representative(Part- Time)
City Mart Supermarket
Palakkad
04.2022 - 04.2023
Assisted customers with product selections and provided tailored recommendations.
Maintained accurate records of customer interactions in the CRM system.
Identified opportunities for process improvements, enhancing service delivery.
Education
Master of Commerce -
Indira Gandhi National Open University
Thrissur
08-2023
Higher Diploma in Co-operation & Business Management -
Kerala State Co-Operative Union
Thrissur
06-2019
Bachelor of Commerce -
Sree Kerala Varma College
Thrissur
04-2018
Skills
Virtual counseling
Application processing
Student engagement
Visas documentation
Marketing collaboration
Customer relationship management
Academic advising
Problem solving
Effective communication
Mentorship development
Team collaboration
Career advising
Conflict resolution
Career Pathway Planning
Analytical thinking
Presentation skills
Continuous improvement
Languages
Malayalam
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1
Affiliations
Knowledge in accounting software, like Tally.
Timeline
Academic Counselor
FyoutureWay Study Abroad, a subsidiary of EIG Overseas
07.2024 - Current
Residential Tutor
Govt. Premetric Girls Hostel, Peechi
10.2023 - 03.2024
Customer Service Representative(Part- Time)
City Mart Supermarket
04.2022 - 04.2023
Master of Commerce -
Indira Gandhi National Open University
Higher Diploma in Co-operation & Business Management -