Akhilesh Goswami

Executed network-related projects as project engineer, ensuring efficient implementation and execution.

Configured AWS services such as Direct Connect, VPC, and EC2 to maximize performance efficiency.

Optimized Cisco router functionality (N9K, ISR 4451) through enhanced route maps and BGP settings.

Oversaw configuration of Nexus switches to establish reliable VPCs and manage fabric interconnects.

Developed security policies on Palo Alto and Check Point firewalls to strengthen network security.

Deployed F5 load balancers for improved traffic management and service availability.

Analyzed root causes of P1 to P3 network issues impacting financial transactions and resolved them.

Produced comprehensive network diagrams and documentation using MS Visio for better clarity.

Managed WAN, LAN, and data centers to ensure optimal performance.

Provided troubleshooting support for network and security issues.

Addressed user-reported issues to enhance satisfaction.

Executed scheduled maintenance activities to maintain system integrity.

Coordinated device and link migration activities for seamless transitions.

Performed code upgrade activities to improve network functionality.

Monitored core links to detect and resolve potential disruptions.

Processed user-created requests promptly to meet operational needs.

Ensured smooth operation of network systems, maintaining high availability and performance.

Provided timely support to resolve operational issues through troubleshooting and diagnosis.

Configured and troubleshot routers, switches, firewalls, load balancers, and wireless networks.

Participated in triage meetings to prioritize issues and collaborate on complex problem resolution.

Monitored network performance metrics to proactively identify and address potential issues.

Maintained and updated network documentation, including configurations and operational procedures.

Managed and escalated incidents, coordinating with teams and vendors for expedited resolution.

Provisioned new network circuits for Internet, L3VPN, L2VPN, and 4G while configuring firewall rules and IPSEC protocols.

Managed network orders involving upgrades, add-ons, and migrations with timely, accurate execution.

Handled end-to-end provisioning processes, encompassing physical installations and logical configurations for operational efficiency.

Diagnosed and resolved MPLS, BGP, OSPF, LAN, and WAN issues to enhance network performance.

Oversaw firewall rules and F5 load balancers, ensuring optimal configuration and policy implementation.

Coordinated with field engineers to ensure compliance with design specifications during physical installations.

Collaborated directly with customers to verify service availability and conducted failover testing.

Liaised with ISPs and contractors to manage external circuit integrations and resolve issues.

Configured and troubleshot L3VPN, L2VPN, Internet, and Broadband services.

Resolved network-related tickets, addressing packet drops, slow internet, and link outages.

Troubleshot customer service issues for Internet, L2VPN, and L3VPN, including browsing problems.

Conducted planning activities to support service migration initiatives.

Executed IOS upgrades to enhance system performance.

Monitored Reliance Jio core links to ensure optimal performance and uptime.

Resolved network-related incidents through troubleshooting and escalation as required.

Analyzed network performance metrics to proactively identify and address potential issues.

Collaborated with teams and vendors to efficiently coordinate resolution of network issues.

Maintained detailed records of network incidents, resolutions, and performance metrics.

Handled IP MPLS VPN issues for Reliance Enterprise customers, ensuring seamless connectivity.

Oversaw operational effectiveness of core data networks, resolving faults in MPLS-VPN, L2VPN, and L3VPN.

Provided Layer-2 and Layer-3 service support, troubleshooting network service-related issues.

Monitored network performance and health metrics to proactively identify and address potential issues.