AKHILESH KUMAR
Noida Sector 73 Sarfabad Pandit Colony Arihant Apartment
Summary
To work for an organization which provides me the opportunity to improve my skills and knowledge to growth along with the organization objective.
Overview
5
5
years of professional experience
Work History
Relationship Manager
HDFC Bank Ltd
Rohini , Delhi
01.2024 - Current
- Built long-term relationships with HNW or HNI clients by utilizing active listening, effective communication and dynamic interpersonal skills with profiling.
- Portfolio handling 2000 customer and every quarter conect them and provide service and place multiple all Bank product like LI, GI , CASA Loans need base. Best customer experience service quality .
- Portfolio book size increase CTG with family or refferal.
Assistant Manager/Digital account strategy and analysis
Indusind Bank
08.2022 - 11.2023
- Deal with Savings account VKYC and funding process for account activation and customer service and query resolution.
- Established processes for monitoring customer satisfaction levels.
- Customer Relationship build up and place multiple banking product need base like family account savings plan etc.
Sales Executive
HDFC BANK/HDB FINANCIAL
04.2019 - 08.2022
- I deal with products like CASA, EDC Machine, and Digital Banking process like customer queries solving and pre-paid card, life insurance, general insurance, assets token base disbursement (loan).
- Relationship build to the HDFC Bank Branch and Market activity cold calling place all products and exiting customer ask for service or Feedback and submit report to Branch Manager.
- Branch walking customer query also resolve little operations base.
Education
Bachelor of Commerce -
Major SD College Mohammadabad, Kanpur University
Farrukhabad 06-2017
Intermediate -
C.P Vidya Niketan Inter college Kaimganj, UP Board
01.2014
Matriculation -
N.P.I.C Shyoganpur Sankisa Farrukhabad, UP Board
01.2012
Skills
- Self-Motivated
- Multitasking
- Detail-oriented
- Flexibility
Core Skills Competencies
- Basic knowledge of computer (MS Office)
- Communication skills
- Marketing and sales
- Problem-solving
- Ability to convince the customer
Personal Information
- Date of Birth: 09/21/97
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Hobbies and Interests
- Travelling
- Listening Music
- Watching movies
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge.
Languages
English and Hindi
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Relationship Manager
HDFC Bank Ltd
01.2024 - Current
Assistant Manager/Digital account strategy and analysis
Indusind Bank
08.2022 - 11.2023
Sales Executive
HDFC BANK/HDB FINANCIAL
04.2019 - 08.2022
Bachelor of Commerce -
Major SD College Mohammadabad, Kanpur University
Intermediate -
C.P Vidya Niketan Inter college Kaimganj, UP Board
Matriculation -
N.P.I.C Shyoganpur Sankisa Farrukhabad, UP Board
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