Akhilesh Kumar
Patna City
Summary
To work for an organization where I can integrate my skills and enhance my knowledge. This provides opportunities for constant growth and learning for the benefit of organization
Professional sales executive with several years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.
Overview
28
28
years of professional experience
Work History
Sales Executive
RVGS Ornaments
Patna
05.2023 - Current
- Cultivated customer relationships that increased satisfaction and loyalty.
- Performed market research to uncover new sales opportunities and address customer needs.
- Presented product features effectively to engage potential clients and drive sales.
- Handled daily operational tasks to maintain workflow.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Resolved customer issues with knowledgeable and friendly service, contributing to high satisfaction levels.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated with various departments to meet project objectives.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Relationship Manager
Lion Financial Services Ltd
09.2014 - Current
Development Officer
Sanchar C&T.S. Co-operative society Ltd
10.2013 - 08.2014
Office in Charge
Star Asia Combine Estate Industries Limited
01.2010 - 09.2013
Supervisor
Checkmate security services
07.1998 - 12.2009
Education
MATRIC -
B.S.E.B
Bihar, IndiaINTERMEDIATE -
B.I.E.C
Bihar, IndiaGRADUATE -
B.S.B.R.A.University
Muzaffarpur, IndiaHobbies and Interests
- Communicate to people
- Listening song
- Art
- Writing
Disclaimer
I do hereby declare that all the above statements are true to the best of my knowledge and belief.
Languages
- English
- Hindi
- English
Personal Information
- Passport Number: L9169739
- Passport Date Of Issue: 05/05/14
- Father's Name: Sri Ishwar Chandra Singh
- Date of Birth: 01/15/78
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
English, Hindi
First Language
Timeline
Sales Executive
RVGS Ornaments
05.2023 - Current
Relationship Manager
Lion Financial Services Ltd
09.2014 - Current
Development Officer
Sanchar C&T.S. Co-operative society Ltd
10.2013 - 08.2014
Office in Charge
Star Asia Combine Estate Industries Limited
01.2010 - 09.2013
Supervisor
Checkmate security services
07.1998 - 12.2009
MATRIC -
B.S.E.B
INTERMEDIATE -
B.I.E.C
GRADUATE -
B.S.B.R.A.University