AKHILESH KUMAR
Raipur,Chhattisgarh
Summary
Results-oriented hospitality professional with over 3 years in luxury hotel Food & Beverage operations. As Captain, excelled in Restaurant, IRD, Banquet, and Bar management while enhancing guest satisfaction. Skilled in training and motivating staff to elevate performance and efficiency. Demonstrated expertise in team leadership and multitasking.
Overview
4
4
years of professional experience
Work History
Captain
Singhania Sarovar Portico
RAIPUR
12.2025 - Current
- Supervised daily operations ensuring high standards of guest service.
- Coordinated team activities to enhance overall service efficiency.
- Trained new staff on protocols and service excellence.
Associate
Fairfield by Marriott Visakhapatnam
11.2024 - 12.2025
- Managed room assignments and ensured cleanliness and readiness for arrivals.
- Coordinated with housekeeping to maintain high standards of guest satisfaction.
- Assisted guests with check-in and check-out procedures efficiently.
Associate
Radisson Hotel Kandla
11.2023 - 10.2024
- Handled guest inquiries and resolved issues promptly and professionally.
- Coordinated with housekeeping to maintain high standards of guest satisfaction.
- Assisted guests with check-in and check-out procedures efficiently.
Associate
Courtyard by Marriott Bilaspur
10.2022 - 11.2023
- Coordinated with housekeeping to maintain high standards of guest satisfaction.
- Supported front desk operations during peak hours, ensuring smooth workflow.
- Assisted guests with check-in and check-out procedures efficiently.
Education
B.Sc - Hospitality & Hotel Administration
IHRM (MAKAUT)
06-2022
Skills
- Guest services
- Guest Relations
- Operational supervision
- Team Leadership
- Team coordination
- Staff training
- Event coordination
- Beverage management
- Workflow optimization
- Attention to detail
- Time management
- Problem solving
- Conflict resolution
- Communication
- Restaurant
Languages
- English
- HINDI
Personal Information
Timeline
Captain
Singhania Sarovar Portico
12.2025 - Current
Associate
Fairfield by Marriott Visakhapatnam
11.2024 - 12.2025
Associate
Radisson Hotel Kandla
11.2023 - 10.2024
Associate
Courtyard by Marriott Bilaspur
10.2022 - 11.2023
B.Sc - Hospitality & Hotel Administration
IHRM (MAKAUT)