Akhilesh Kumar Patel

• oversight of lead delivery and governance of Microsoft Dynamics practice engagements.
• ERP implementation application support, stakeholder management, and delivery excellence initiatives.
• Directed end-to-end product and solution development for education and workforce management domain industries across Australia.
• support activities encompassing solutioning, proposal development, project estimation, and customer presentations.
• Delivered successful transformation program execution aligned with business and technology objectives.
• Directed service delivery operations to align execution with business priorities and client expectations.
• Managed cross-functional teams to resolve escalations and maintain consistent delivery standards.
• Optimized delivery processes to improve workflow efficiency and reduce operational bottlenecks.
• Established performance governance to track service quality, risks, and delivery commitments.
• Coordinated stakeholders across functions to ensure timely project completion and clear communication.
• Implemented process improvements to strengthen operational control and delivery reliability.

• Delivered and supported enterprise applications for Microsoft Dynamics 365 and Dynamics AX platforms.
• spearheaded ERP transformation initiatives and process enhancement programs across global business operations.
• Managed Azure migration activities and aligned cross-functional technology teams.
• Oversaw business-critical integrations covering SAP Concur, GST e-invoicing, BNP Paribas and HSBC banking systems, and Kyriba treasury and accounting applications.
• aligned with global stakeholders to deliver application upgrades and transformation initiatives.
• Sustained service continuity by ensuring SLA compliance and delivering operational excellence through enterprise platform issue resolution.
• Managed cross-regional stakeholder coordination across APAC, EMEA, and Americas.
• Directed delivery schedules to ensure timely movement of commodities across internal and external stakeholders.
• Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
• Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
• Implemented risk mitigation strategies to minimize potential disruptions caused by unforeseen events or issues.
• Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
• Collaborated closely with other departments to ensure seamless integration of processes and systems, enhancing overall efficiency.
• Facilitated cross-functional meetings to address challenges, share best practices, and strategize plans for future growth.
• Mentored junior team members to develop their skills and advance within the organization.

• Produced visual business process representations that strengthened clarity and understanding.
• Evaluated client concerns and provided timely resolutions for customization and support issues.
• Compiled requirements and produced supporting documentation for project objectives.
• delivered solutions to meet compliance requirements.
• mapping business process flow across solution.
• enhanced product refinements and supported implementation efforts.
• Prepared detailed work plans and completion documents to support accountability.

• Optimized project delivery by coordinating cross-team execution and enhancing project management processes.
• Advanced application development through software design, build, execution, and delivery support, improving overall project outcomes.
• Designed, developed, and implemented enterprise and distributed applications based on analysis using Microsoft technologies.
• Successful SAP B1 and Axapta 2009 and 2012 R2 implementation and support enabled system use across manufacturing, asset rental, and university environments.
• Implemented and supported SAP B1 and Axapta 2009 and 2012 R2 systems, facilitating effective use across manufacturing, asset rental, and university environments.
• Led project planning, scope definition, and delivery alignment across cross-functional teams.
• Coordinated schedules, resources, and dependencies to maintain milestone adherence.
• Managed stakeholder communication, status reporting, and issue escalation through project lifecycles.
• Monitored risks, tracked actions, and resolved blockers to protect delivery continuity.
• Facilitated sprint planning, backlog prioritization, and progress reviews for execution transparency.
• Oversaw project governance, ensuring compliance with requirements, budgets, and delivery standards.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

• Executed design and development processes for software engineering projects.
• Conducted testing, analysis, design, development, and deployment of ERP applications to enhance system functionality.
• Engineered and built .NET-based ERP solution supporting the packaging machine industry, the retail security industry, and automotive manufacturing.

Participating in software engineering tasks as a trainee software engineer.

Architected scalable software solutions aligned with product and technical requirements.

Led code reviews to improve maintainability, consistency, and engineering standards.

Optimized application performance through profiling, refactoring, and efficient resource use.