Akhilesh Maurya
Delhi
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Strategy Manager
OYO USA
Dallas
09.2019 - Current
- Defining project requirements, determining operational objectives, operating a portfolio of 0.75M+, improving CM par by $5000+ per month, implementing Agile project cycle, collaborating with cross-functional teams, ensuring timely progress and achievement of project milestones.
Area General Manager Growth
OYO Rooms
Faridabad, Hisar, Rohtak
09.2015 - 08.2019
- Built 3 cities from scratch, scaled to 150+ properties, drove revenue growth from 3.5L to 27.5L MOM basis, led implementation of Dynamic Pricing, managed a team of 15 quality managers, achieved lowest unhappy % at 6% across the nation.
Customer Relationship Manager
JLL
Gurgaon
09.2014 - 08.2015
- Led a team of 100+ for facilities maintenance planning, ensured compliance to performance standards, coordinated with residents for billing and maintenance issues, handled soft services operations.
Manager Operations (Digital Business)
Washroom Hygiene Pvt. Ltd (Global Excellence Group)
Delhi
01.2014 - 09.2014
- Utilized Google Analytics for visitor flow tracking, provided analysis on online tools, created key internet marketing activities to acquire and retain clients.
Guest Service Attendant
Taj Residency
Lucknow
05.2007 - 01.2008
- Prepared daily room occupancy reports, performed inspections, supervised rooms, and gathered guest feedback for service improvement.
Education
PMP Project Management Professional Certification - Project Management
Project Management Institute
05-2022
MBA - Marketing
Lal Bahadur Shastri Institute of Management
09-2012
Bachelor In Hotel Management -
Amrapali Institute of Hotel Management
05.2007
Skills
- Stakeholder Management
- Cross-functional team leadership
- Revenue Growth
- Project Planning
- Data Analysis
- Problem-solving aptitude
- Portfolio Management
Certification
PMP
Accomplishments
- Top Performer Q-2 2022 in Product Upselling to customer, 04/2022 - Present
- Top Performer Q-1 2022 in Customer Product Adoption, 01/2022 - 03/2022
- Top Performer Q-4 2020 for achieving least churn across USA., 09/2020 - 12/2020
- Accomplishing the highest Social Media appreciation in a monthly/quarterly among 120 QAT leads across in OYO India., 07/2019 - 08/2019
- Employee of the month (TAJ), 08/2007 - 09/2007
Custom
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
- German, Elementary Proficiency
Custom
- Yoga
- Cooking
Timeline
Business Strategy Manager
OYO USA
09.2019 - Current
Area General Manager Growth
OYO Rooms
09.2015 - 08.2019
Customer Relationship Manager
JLL
09.2014 - 08.2015
Manager Operations (Digital Business)
Washroom Hygiene Pvt. Ltd (Global Excellence Group)
01.2014 - 09.2014
Guest Service Attendant
Taj Residency
05.2007 - 01.2008
PMP
PMP Project Management Professional Certification - Project Management
Project Management Institute
MBA - Marketing
Lal Bahadur Shastri Institute of Management
Bachelor In Hotel Management -
Amrapali Institute of Hotel Management
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