Akhilesh Rajendra More
Sawantwadi
Summary
Seasoned F&B Executive with established experience in managing and developing successful food and beverage operations. Demonstrated strengths include strategic planning, team leadership, menu development, and operational efficiency improvements. Past roles have led to enhanced customer satisfaction levels, increased productivity, and improved profitability within competitive markets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
F&B Executive
- Hilton Goa Resort
Candolim
11.2022 - Current
- Planned and coordinated food and beverage activities for events, such as banquets and conferences.
- Created detailed reports on sales performance, cost management and customer feedback.
- Managed daily operations including staffing, scheduling shifts, ordering supplies, controlling costs and inventory.
- Reviewed customer satisfaction surveys to identify areas for improvement in service delivery.
Guest Service Associate
- Hilton Goa Resort
Candolim
06.2022 - 10.2022
- Resolved any customer complaints or issues professionally and efficiently.
- Processing food and beverage requests, and providing professional food and beverage service.
- Ensuring guest satisfaction throughout their stay.
- Providing exceptional service to guests, handling inquiries, and resolving complaints
Restaurant Supervisor
- Shilpgram Heritage Resort
Sawantwadi
02.2020 - 01.2022
Captain
- Shilpgram Heritage Resort
Sawantwadi
02.2019 - 02.2020
Steward
- The Acacia Hotel & Spa Goa
Goa
01.2017 - 08.2017
Trainee Steward
- Baywatch Express Urbane Hotel
Candolim
04.2016 - 11.2016
Industrial Trainee
- Novotel Goa Shrem Resort
Goa
06.2015 - 11.2015
Education
Professional Bar Tending course -
Cocktails and Dreams
Mumbai06.2018
Diploma - Hotel Management and Catering Technology
Gesto Culinary and Hospitality Academy
Porvorim, Goa06.2015
Secondary School Certificate -
Milagris High School
01.2013
Skills
- Operational Efficiency
- Work Planning and Prioritization
- Inventory Management Software
- Operations Management
- Table management
- Ordering Supplies
- Food and Beverage Operations
- Event Coordination
- Relationship Building
- Menu design
- Employee Supervision
- Kitchen staff coordination
- Money Handling
Languages
Marathi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Konkani
Advanced (C1)
C1
Certification
- STCW Course, Sea Scan Maritime Academy, Panjim, Goa.
- Hilton Lead 1.1 Harvard Virtual Leadership Development Series.
Accomplishments
- Team Leader of the Month May 2024.
Timeline
F&B Executive
- Hilton Goa Resort
11.2022 - Current
Guest Service Associate
- Hilton Goa Resort
06.2022 - 10.2022
Restaurant Supervisor
- Shilpgram Heritage Resort
02.2020 - 01.2022
Captain
- Shilpgram Heritage Resort
02.2019 - 02.2020
Steward
- The Acacia Hotel & Spa Goa
01.2017 - 08.2017
Trainee Steward
- Baywatch Express Urbane Hotel
04.2016 - 11.2016
Industrial Trainee
- Novotel Goa Shrem Resort
06.2015 - 11.2015
Professional Bar Tending course -
Cocktails and Dreams
Diploma - Hotel Management and Catering Technology
Gesto Culinary and Hospitality Academy
Secondary School Certificate -
Milagris High School
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